Transfer to voicemail option
In Skype for Business and most other phone systems, you can select to transfer a caller directly to voicemail (receptionists use this all the time). Teams does not have this option. It is very important for folks to not transfer to a ring-ring-ring experience if they simply need to leave a voicemail.

Thanks for your feedback. The transfer to voicemail option is currently in testing and will be released soon.
Note: Direct calls to a users voicemail is a separate feature which is planned. We’ll update when we have more details to share on this one.
Thanks.
93 comments
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Anonymous commented
It is now 2021, how soon is "soon"?
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Office 365 Japan Support Team commented
*English follows Japanese
ユーザーのステータス ("取り込み中" など) によって、着信した電話の呼び出し音を鳴らすことなく、直接ボイスメールに転送する機能を提供してほしい。Please add a way to mute ringing for incoming calls and send them directly to voicemail based on the receiving user’s status (Busy, etc.)
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Nikk Stevers commented
Not sure which blows my mind more; That this wasn't a day one feature (expecting that customers would be migrating from a S4B experience) - or that fact that we are still waiting for it after all this time. It's absolutely affecting adoption. Guess we'll just wait for competitors to come in and seal Teams Voice's fate as we've seen before with other innovations.
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Daniel commented
Any update?
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Anonymous commented
Any update? We were told this was "Coming Soon" more than a year ago!!!
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David Lindsay commented
Hi Alex, was this feature ever released?
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Anonymous commented
The mobile app on iOS and Android needs to have the same transfer functionality that the desktop application does. You should be able to Transfer, Transfer Consult, and Transfer to Voicemail. Please make sure that the transfer consult and transfer to voicemail make it in the next updates for iOS and Android mobile devices.
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Anonymous commented
Would love this feature.
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Anonymous commented
Have my words if Microsoft kept sleeping fall of business will be fast, I kept telling Avaya for years to adapt to scenario quickly but they never listened & same is what Microsoft doing. Not able to release basic options.
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Direct to Voicemail? commented
It would be so helpful if we can transfer calls straight to voicemail from Yealink phones..or even transfer any call. I can do it on my laptop but not from my desk phone which seems silly. I don't always have my laptop right next to me.
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Anonymous commented
Following! Need voicemail option. How much longer please?
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Michael Shepherd commented
need this feature on desktop phones
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Fred commented
Works for the desktop, but needs added for Teams phones and the mobile app.
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Anonymous commented
This option of sending straight to voicemail is needed? Is it available?
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Anonymous commented
currently, testing in Aug 2019 now in Aug 2020 still not an option?
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Andrea Westbrook commented
Really need this to be extended to GA from GCC please!
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Mark Ranger commented
I see this feature is now in the Teams Desktop App but not on the Yealink phones. Is this planned to be added to these?
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Matt Groom commented
Interested in this feature as well. Any updates?
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Anonymous commented
Will this feature update include transfer to voicemail in Teams from the mobile app? You can do this from the desktop version but mobile doesn't support it. When will this be released?
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Wayne Schneider commented
It is almost July, is there any update on this feature.