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Transfer to voicemail option

In Skype for Business and most other phone systems, you can select to transfer a caller directly to voicemail (receptionists use this all the time). Teams does not have this option. It is very important for folks to not transfer to a ring-ring-ring experience if they simply need to leave a voicemail.

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  • Mark Ranger commented  ·   ·  Flag as inappropriate

    I see this feature is now in the Teams Desktop App but not on the Yealink phones. Is this planned to be added to these?

  • Anonymous commented  ·   ·  Flag as inappropriate

    Will this feature update include transfer to voicemail in Teams from the mobile app? You can do this from the desktop version but mobile doesn't support it. When will this be released?

  • Anonymous commented  ·   ·  Flag as inappropriate

    Even with the update this week, Poly CCX will not transfer directly to voicemail. This is available in the Mac and PC clients. Why not on the phones?

  • Ben commented  ·   ·  Flag as inappropriate

    Any update? We need this immediately, this is imperative and has made a migration to Teams quite a bit more painful than it needs to be. Alex, please let us know.

  • ChrisMoo commented  ·   ·  Flag as inappropriate

    We need this feature from our Yealink phones ASAP, what is the progress on this as it says the last update *coming soon* was posted in August 2019?

  • Anonymous commented  ·   ·  Flag as inappropriate

    Hello, can you please provide an update on when we can transfer calls directly to user's voicemail from 3rd party phones? I see we can do this from Teams client but require the option from the desk phones. Thank you.

  • Ryan commented  ·   ·  Flag as inappropriate

    Any update on 'Direct calls to a users voicemail' please? I can see we can do this from SfB to Cloud Voice Mail for Teams Only users, but not from Teams callers.

    Thanks, Ryan.

  • Jason commented  ·   ·  Flag as inappropriate

    Need this to work from iOS/Android and also from Teams version 3rd party phones.

  • Sven commented  ·   ·  Flag as inappropriate

    Any Update? Direct calls to a users voicemail is a separate feature which is planned. We’ll update when we have more details to share on this one.

  • Fred commented  ·   ·  Flag as inappropriate

    UPDATE: works on the desktop client (mac/windows) but not mobile or desk phone, any word on the later items?

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