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Transfer to voicemail option

In Skype for Business and most other phone systems, you can select to transfer a caller directly to voicemail (receptionists use this all the time). Teams does not have this option. It is very important for folks to not transfer to a ring-ring-ring experience if they simply need to leave a voicemail.

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Fred shared this idea  ·   ·  Flag idea as inappropriate…  ·  Admin →

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  • Anonymous commented  ·   ·  Flag as inappropriate

    The mobile app on iOS and Android needs to have the same transfer functionality that the desktop application does. You should be able to Transfer, Transfer Consult, and Transfer to Voicemail. Please make sure that the transfer consult and transfer to voicemail make it in the next updates for iOS and Android mobile devices.

  • Anonymous commented  ·   ·  Flag as inappropriate

    Have my words if Microsoft kept sleeping fall of business will be fast, I kept telling Avaya for years to adapt to scenario quickly but they never listened & same is what Microsoft doing. Not able to release basic options.

  • Direct to Voicemail? commented  ·   ·  Flag as inappropriate

    It would be so helpful if we can transfer calls straight to voicemail from Yealink phones..or even transfer any call. I can do it on my laptop but not from my desk phone which seems silly. I don't always have my laptop right next to me.

  • Fred commented  ·   ·  Flag as inappropriate

    Works for the desktop, but needs added for Teams phones and the mobile app.

  • Mark Ranger commented  ·   ·  Flag as inappropriate

    I see this feature is now in the Teams Desktop App but not on the Yealink phones. Is this planned to be added to these?

  • Anonymous commented  ·   ·  Flag as inappropriate

    Will this feature update include transfer to voicemail in Teams from the mobile app? You can do this from the desktop version but mobile doesn't support it. When will this be released?

  • Anonymous commented  ·   ·  Flag as inappropriate

    Even with the update this week, Poly CCX will not transfer directly to voicemail. This is available in the Mac and PC clients. Why not on the phones?

  • Ben commented  ·   ·  Flag as inappropriate

    Any update? We need this immediately, this is imperative and has made a migration to Teams quite a bit more painful than it needs to be. Alex, please let us know.

  • ChrisMoo commented  ·   ·  Flag as inappropriate

    We need this feature from our Yealink phones ASAP, what is the progress on this as it says the last update *coming soon* was posted in August 2019?

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