How can we make Microsoft Teams better?

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Better Contacts Management


  • When "Create a new contact group" -- Enable directory lookup and adding an entire AD group

  • When "Add a contact to (existing) group" -- Enable adding multiple contacts at the same time, including AD group to add all members

  • Sync with Skype for Business contacts and groups through O365 Work Account

  • Enable drag & drop of contacts between groups

  • Enable starting a new conversation with group (all members)

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21 comments

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  • Luisa Di Meglio commented  ·   ·  Flag as inappropriate

    I am constantly scrolling up and down trying to find contact or contact group. So much space wasted per contact name or very tiny font. Also,trying to search for something in a specific conversation is extremely annoying and not trivial. Copying a conversation is very frustrating; need to do many copy and pastes to copy one conversation.

  • Anonymous commented  ·   ·  Flag as inappropriate

    Right click on a contact with option to "add to group" in addition to drag and drop.

  • Anonymous commented  ·   ·  Flag as inappropriate

    This is a must to switch from S4B to teams. IT is a dynamic environment and people come and go all the time.

  • David commented  ·   ·  Flag as inappropriate

    Concur with Tom Olson's comment on ability to keep contact groups collapsed.

  • Tom Olson commented  ·   ·  Flag as inappropriate

    Would also like contact groups to stay "collapsed" to make finding a specific contact faster. I use groups to organize and condense my contacts. Since the groups default to "expanded" and contacts look like a long list, the value of grouping is lost. I would like to be able to select "collapse all" and "expand all".

  • Anonymous commented  ·   ·  Flag as inappropriate

    In addition to the features already mentioned:
    - it should be possible to organise the contact groups in a different way than the alphabetical sort. See the Skype for Business relationship tab where contacts are grouped from 'close to far' from you (also permissions wise). Family/Personal -> Team -> Organisation -> External contacts
    - Personally I would like to see the integration of chat and call screens into a new contact screen that migrates the functionality (like also Skype for Business). It does not make sense to have two different screens for the same contact list and very functionality that is very close to each other.

  • Anthony Holder commented  ·   ·  Flag as inappropriate

    When "add contact" is selected, the dialog focus is not updated, so you can't just start typing. Once you choose a contact, hitting 'return' doesn't finish the process.

    There's no way to move a contact from one favorite list to another. You have to delete and add.

    Dragging a contact from Outlook does nothing.

    There is no way to turn off the little pictures, so the contacts list on my 1080p monitor can only hold about 20 names. Should be able to have 40-60 lines.

    There is no way to re-order the favorites lists. New ones are always at the bottom.

  • John Naab commented  ·   ·  Flag as inappropriate

    Edit an existing contact
    Rename an existing contact
    Rename an existing contact group
    Store Teams contacts in Exchange Online / Outlook (single contact list)

  • Peter Seitz. commented  ·   ·  Flag as inappropriate

    Would also like contact groups to stay "collapsed" to save space and make finding a specific contact faster. Right now, even if I collapse all the contact groups, Teams auto-expands them whenever I leave the contacts page.

  • Timmothy Frink commented  ·   ·  Flag as inappropriate

    Trying to manage my contacts as Teams is rolled out to more of my company. Right now I cannot simply import a team DL from Outlook or an Active Directory group. I have to create a contact group and then manually enter each person from a team with 40 some odd members one at a time. This is ridiculous, tedious, and a waste of my time.

  • Anonymous commented  ·   ·  Flag as inappropriate

    Very poor. On the mobile app there is way to manage geoups and I can't add external contacts without starting a chat.

  • Steve Decker commented  ·   ·  Flag as inappropriate

    Contact management in this Teams app is currently in a poor state. Hope its on the is list of to-dos. As an enterprise/company phone system, to not have the contacts lookups and phone number search pieces in place already really shows the very sad state of turning over your robust phone systems to Microsoft to control with pieces of a chat app. For example: Try to search for a company employee and then add that person to your speed dial or favorites if you haven't called or spoken to them before. Explain to YOUR employees that there isnt an online directory available for their company phone system.

  • Anonymous commented  ·   ·  Flag as inappropriate

    We want to change from S4B where everyone could just add the email groups they wanted. It's a pain in Teams that on top of only being able to add 1 at a time in the window?

    C'mon MS, who thought this up?

  • Bob Deasy commented  ·   ·  Flag as inappropriate

    Add my customers to this need as syncing with personal and global contacts can be done in Skype for Business today and the fact that the migration is happening and this cannot be done in teams is, to say the least, very disheartening.

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