BToE
We need BToE support with our Polycom deskphones. Without it, we will have to always run Skype for Business side by side to sign in our users to the phones.
JR Walters
shared this idea
The team is reviewing this feature. Thank you for your votes and comments.
40 comments
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AKArt
commented
Glad you all are reviewing.
I just want to be able to click on a phone number and have it dial on my phone. I don't care if it's paired over ethernet, bluetooth or USB, but not having this capability killed one of the features that had a track record of winning customers over to desk phones again. -
Warren
commented
We have been running Skype for Business. We are actively looking at alternative phone systems and Teams is not even in the conversation at this point due to this missing feature.
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Jeff Schertz
commented
Some clarification here: Microsoft has shared that a "Better Together" feature will come to the Teams IP phones (see Kruthika's post below from August 2019). This will be Bluetooth-based, so there will be no Better Together 'over Ethernet' as that current capability leverages the phone vendor-supplied software clients alongside the Skype for Business client only.
For example while the newer Poly CCX phones support BToE (just like the previous generation VVX) that is only applicable when the phone is in Skype base profile. When it's running in Teams base profile then any PC-to-Phone pairing will be dependent on what Microsoft is developing.
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Mirko
commented
It should be possible to have BTOE with all Teams IP-Phones, no matter which vendor. If MS would provide an API for this, it would be great. The most customers who use an IP-Phone need BTOE!
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jim
commented
So has Microsoft come out with a fix on pairing with other audio devices like audiocodes C450 phones and Teams?
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Wim Allegaert
commented
We got confirmation today from Microsoft premier support this feature will be supported in future. No ETA available at this moment.
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Wim Allegaert
commented
I could not get an order of 600 IPP's approved if this function is missing. Microsoft, please put this on the roadmap.
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rob geach
commented
you're selling teams native ip phones with 2 rj45 jacks and 0 bluetooth adapters.
obviously the best solution is to ignore the IP stack and instead build a solution from scratch around bluetooth.
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Kristian
commented
Would love to have a BToE system where we can initiate calls using the PC client and then use our Teams desk phones. It shouldn't be so hard, having the desk phone connect to the PC to be a selectable audio device for communication via the PC client. It worked so well on SfB, why is this functionality missing in Teams.
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Ryan
commented
Our company is holding off on 'upgrading' to Teams until there is something similar to BToE for our new Teams Yealink handsets. For now we have downgraded all of them to Skype for Business firmware.
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Leo White
commented
I have one company that is already on SFB Cloud PBX and want to move to Teams. I told them that it was possible because Teams had reached feature parity with SFB. Now it looks like they can't have a handset that integrates with there computer like SFB. That is not feature parity.
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Anonymous
commented
We invested thousands on Polycom phone betting on MS and SFB. We need a BTOE for Teams and VX Phone profiles.
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Antoine Delaunay
commented
We need this feature too urgently !
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Mike Lahosky
commented
We have just performed a migration from Lync 2010 to Teams cloud using the Yealink T55A and T58A phones. This is now a very big issue with the users when they want to have a video call on PC and have audio via their Yealink Teams certified phones. What is the ETA for the BToE feature?
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Stace Hamilton
commented
@Kruthika Ponnusamy Is there any sort of timeline for the better together experience?
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Kruthika Ponnusamy
commented
We are working on providing a "Better Together" experience with proximity support via Bluetooth for Teams phones. Once this feature is supported, the better together experience will work on Teams certified phones (https://products.office.com/en-us/microsoft-teams/across-devices/devices/category?devicetype=34) and the Teams desktop client.
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Jay Hadley
commented
BTOE is great when you want to dial from your PC and use your desk phone. I have spoken to a few customers that are hanging on the Skype for Business because this functionality is not in Teams
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cosmicNavigator
commented
I have installed MS Teams on my PC and iPhone.
I have several Polycom Deskphones: excellent devices if you work in an office.
Simply enter your credentials directly to the Polycom Desk Phone.
If someone dials my MS Teams phone number, my iPhone rings as well as the Polycom Desk phone. This avoids using BToE or the MS Teams app on my PC. -
AKArt
commented
I think the best option right now is to disable password expiration, and enable compensating controls like MFA and complexity requirements, so users just do web sign-in on a 3PIP phone and forget it.
Microsoft's baseline configuration policy is going to soon dump password expiration on Windows 10, but it comes with the caveat that you should be using MFA and some detective controls to understand when a password gets compromised. -
Anonymous
commented
We've been "upgraded" to Teams from SfB. We were using VVX600 with BToE on SfB. Now on Teams and no call control. Tried talking to Microsoft, who had never heard of CTI, or BToE, or call control. Oblivious to the need to connect with what they call "legacy" hardware. Was advised to switch to using a Yealink T58A, certified for Teams. Did this, but of course no device control there either. I can't believe the stupidity of MS sometimes. The majority of office user still use phone handsets and are likely to do so for many years.