Distribution Lists in Teams
In Skype for Business client I can add a Distribution List as a Contact Group.
Can we have this feature in Teams?
Microsoft must add in capability to use Outlook distribution lists in Teams like we can use them in Skype! We use these for group skype messages AND MOST IMPORTANT for member current status. Users do not need to manage their own lists (as almost always they can be unaware of changing membership). This is a big step backward for Teams
Cara Berry commented
We REALLY need distribution lists. In an organization of thousands of people with hundreds of specific groups, it is so difficult to contact everyone we might need to at once. Please fix this. Skype was so much better for this specific reason.
Kristina Pascuzzi commented
PLEASE add back distribution lists in Teams. When you work for a very large organization (in my case, large hospital system) I don't know who is assigned to specific tasks on a day-by-day or week-by-week basis. Being able to message a distribution list eliminates this completely...the person assigned to the task responds and those who aren't ignore the message. Distribution lists make work life so much easier, esp when you can't quickly "walk down the hall" to figure this out yourself.
please add functionality so that Microsoft teams is able to message distribution groups. We had this previously with skype and it was very useful.
Mark Andresic commented
Our operations are completely crippled without the ability to message Distribution Groups! The lack of response on a solution or patch from Microsoft on this is very troubling. Please fix this ASAP! As-is, Teams is a much INFERIOR product to Skype for Business!!!!
I agree completely! Ironic, that a product that is called "Teams" is not able to efficiently allow teams to communicate with each other. I think it is a major failure that Microsoft is completely quite on this. and not responding to their customers. This is NOT a minor issue - it is a large gap. The irony of calling this product "Teams" - when it doesn't allow inter-team communications is a glaring gap that needs to be addressed.
Of course, Microsoft didn't include a means of centrally managing pre-populated contacts with Skype either, so they are consistently failing.
As the deadline for SfB approaches, we need this feature to migrate. Just do it!
This feature is very helpful and would help ease the transition from Skype to Teams. Please add it to Teams ASAP.
Norm Mourtada commented
please add DL to Teams so you can easily create a chat group using the DL, rather than having to add each user's email address from the DL.
This feature is extremely helpful, please add it to Teams
Please add this feature
Luis Correia commented
Allow me to provide a clear example on which using Distribution lists is business critical, was crucial in Skype and now a big problem while not existing in Teams:
For Service Desk customer support L1 agents, while pinging a Distribution List in Skype they were sure to be reaching directly the required support Team, either Service Service Controllers or the Major Incident Management Team, no matter which people/team members were there. The purpose was precisely to reach a specific team for immediate support so that any of the team members could pick up the chat.
Replicating this functionality in Teams via creating group for that has various disadvantages:
1. Each person who may need to engage that group has to create it manually in his Teams client, while if a Distribution List would be centrally created it would be available for all, avoiding useless individual time spending, which should focus on customer support and not administrative tasks;
2. Creating that group in Teams and keeping it updated requires each person in its individual Teams client to be constantly up to date on the joiners and leavers of all support groups, which can prove to be impossible since that info is not populated and, again, with Distribution Lists this would be centrally managed.
This is indeed more than a "nice to have" feature. As an example for a Major Incident Management Team, when Service Desk 1st line agents need to immediately request support or handover a potential major incident to a Major Incident Management Team they need to be sure to exist such a DL they can ping without having to know which individual members are on that team...
This is not just a nice to have! Please replicate this behavior from Skype for Business!
Nathan Ross commented
please please please bring this back
MS Teams is worse then Skype. Let me list the ways:
1) It is shocking that the important function of being able to send a Chat message to a distribution list, which worked so well with Skype, is not even an option in MS teams.
2) It is so inefficient for every person to have to create their own distribution list "group" from scratch (instead of being able to select it)
3) Also, you cannot create your Chat "group" in advance, even though it makes you think you can when creating a "group" in your contacts. You actually have to send a chat message for the chat group name to be saved.
4) My contacts appear to have transferred from Skype to Teams but the distribution lists don't have any names linked to them.
5) Lastly, what is even more frustrating is that I can see some random Distribution Lists when searching for names in Chat option but apparently these are bogus lists and not linked to any actual names. Nonetheless the fact that you can see some Distribution Lists when searching for names to chat makes you think it is possible to use a pre-existing list or create a new one and of course that is not true, which makes everyone waste time looking for the distribution lists that were there previously or having to waste more time asking other people about it. Fixing this problem/issue should be TOP PRIORITY for anyone working on improving MS Teams.
William J. Elliott, Pharm.D., BCPS commented
Absolutely need this function for it to really work for TEAMS!
This is a very helpful tool to maintain efficiency & productivity. Please consider adding.
Steve Gantner commented
Interfacing distribution lists with chat functionality in the same way that Skype works is essential. It is redundant and inefficient to first have to set up a "team" to be able to use the distribution list functionality for chat. Within our organization, this would result in our centralized services needing to set up literally over 100 teams just to be able to send chats to a DL. We need to be able to communicate quickly and easily for patient safety so this level of seamless integration is essential.
Eric Meadows commented
This is a "labor intensive" program; that does not encompass the full range that Skype offered. Navigation the program is a hit and miss venture. I know change is necessary, but this appears to be multiple steps backward. I guess you can tell I do not like this program.