Desktop SDK like Lync 2013 SDK
The Lync 2013 SDK made it possible to connect to the Lync 2013 and Skype for Business desktop clients application on Windows for detailed integration with other software like phone systems and agent call apps. Is such a desktop SDK also planned for Teams?
If a Teams is a contact center agent, it will be nice to have a Teams SDK for call control such as answering an incoming call on Teams, pulling back (cancelling) a ringing call from Teams rather than having to wait for timeout, etc. Any application building around Teams has no capabilities of call control on Teams, which is not good for a contact center solution.
Mamunur Rahman commented
We are struggling to connect to Team to get Instant Message from different user via our customize desktop app. We could not find any SDK like LYNC 2013.