File sharing of powerpoint is not recorded in meetings
I was recording my meeting that included file sharing (powerpoint file). Afterward, I was watching the record and I've noticed that it wasn't visible. Once I switched to the screen sharing it was visible in the record.

This feature is now available in the public ring. For more information about recording in Teams meetings, please visit: https://support.microsoft.com/office/record-a-meeting-in-teams-34dfbe7f-b07d-4a27-b4c6-de62f1348c24.
29 comments
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Tomislav Bronzin commented
@Alex admin can you tell us where to look to see if our tenant or client have this functionality rolled out?
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Steve Drzaszcz commented
Has anyone had success with it? @Alex Teams Engineering, how can we tell if we have the capability other than doing a test meeting, recording and trying to share a PPT
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Anonymous commented
July 2020 and I still see this problem today, ppt deck does not show on recorded TEAMS session, only member cards and sound are in video.
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Casey W commented
Any chance this will be rolled out to GCC? We're still waiting on a fix.
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Suzanne commented
Or at least give a notice or reminder that you are sharing an application and that application will not be viewed in the recording. VERY Frustrating to go through the whole session to only find this out after the fact. Now need to bring everyone back to rerecord
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Anonymous commented
It's 08.05.2020 and still can not see my presentation on my recorded meeting video?!
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Ed commented
This is a real pain! and renders student thinking impossible. During a powerpoint presentation I have many text boxes that fly in, showing answers to questions as we practice a target grammar point (ESL teacher). The entire page is displayed all at once - although it did not appear that way to me as I showed the ppt. Only when I watched it after did I see that everything on a page was displayed at one time, no flying in/animation at all.
Not cool! -
Paul Youngberg commented
Is this still coming soon or was it launched? Please provide a link to the roadmap item.
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Kim commented
Yes, same for us. I had an instructor report this happened... we could not explain it... now, I see it is an issue. Looking forward to a resolution. Thx!
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Matt commented
Same thing still happening... How is this "coming soon" back in July 2019 and still not corrected?
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Christian commented
The same thing happened to me today. I was not the presenter, but I started the recording. Two days ago no problem and today nothing was recorded except the participants. No PowerPoint, no browser nothing at all.
The whole thing is very annoying.
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Anonymous commented
The professors working at my university are reporting the same issue. It happens when they share their screen and also while using Power Point presentations.
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Anonymous commented
I managed to find an approach that seems to give less random results (so far 20 successful attempts between tests and actual uses). It is based on 2 conditions stated below. They might not be the only conditions working, but that particular combination seemed successful for my coworkers and I up to now:
1) share the file from Sharepoint (instead of any other method). To do this, upload the PPT file to the sharepoint of your Teams group. You can do so by opening the "files" tab of your sharepoint group, and drag and drop the file there. Then once the meeting is started, click on the "share" button and then on "browse" on the right side of the little window with all the share options, and then select "Brose Teams and Channels". After a few seconds, the PPT file should be displayed on screen.
2) Ensure you start the recording only when the PPT file is already being displayed. This seems to help the software to "lock on" the video stream of the PPT (??? this is only a personal best guess).
I recommend you test this for yourself first, by creating a meeting in Teams, and then by creating another meeting with a colleague. It worked very well for me.
I must say I was reluctant at first to publish my solution, because I had to find it on my own (no support from the IT helpdesk of my company, and an almost ridiculous "support" by Microsoft helpdesk) by spending time and energy in trial and error. But if it can help schools to provide a better remote support to kids, I'd rather share it.
I hope the explanations were clear enough, and that it works for others as well.
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Prof. Christoph Würsch commented
I faced the same problem. This is very disappointing. There is no user feedback that the shared screen is not recorded. I always checked the red frame and expected, that this screen well be shared AND recorded. In fact, it was shared among the students, but it was not recorded. For our school, this is an essential functionality.
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Kristina Piirimae commented
I had the same issue! It is difficult to do whole class practice exercises and the glitch is so unexpected - can't fix it during a meeting either
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Anonymous commented
Yes, a major problem for us using it as a school where I was sharing a powerpoint for pupils as part of our virtual lesson today. Those pupils who couldn't attend now only see us all talking, no screen share...
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Anonymous commented
We are experiencing the same problem as the Anonymous comment of March 25 2020 at 10:57: We are getting random results with recording, presenters are sharing their screens and sometimes the recording works and shared content is recorded and sometimes it is not. We cannot determine a reason yet as to why one worked and one didn't...
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Anonymous commented
Any ETA? Big issue discovering this today (too late when viewing recording of course....)
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David Stourac commented
I have to join to the others. I had recorded Teams call today where I shared my screen with presentation. However it wasn't recorded. There is just Teams' screen with attendees' tiles and audio in the recording.
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Anonymous commented
This looks to be a new bug as of March 2020? We are getting random results with recording, presenters are sharing their screens and sometimes the recording works and shared content is recorded and sometimes it is not. We cannot determine a reason yet as to why one worked and one didn't...