How can we make Microsoft Teams better?

Ability to zero out of voicemail to operator

When a incoming call goes to voicemail, we would like to see the ability for the caller to press zero (0) and get the operator.

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Nitin Shukla shared this idea  ·   ·  Flag idea as inappropriate…  ·  Admin →

4 comments

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  • Anonymous commented  ·   ·  Flag as inappropriate

    This feature now exists! Thanks! If you go to the users cloud voicemail settings here https://aka.ms/vmsettings then there is an option to put in a transfer target if the caller presses zero - and yes it does work with pstn numbers.

  • Anonymous commented  ·   ·  Flag as inappropriate

    Please get this feature in! Our customers love the ability to just get back to rececption. Similarly, we need pstn transfers. Teams is so far behind Skype for business in calling features.

  • Anonymous commented  ·   ·  Flag as inappropriate

    I got the notice about Exchange Online UM being depreciated, so we really need some of those features to come to MS Teams/Cloud Voicemail. It's much to basic for us.

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