Channel Thread Status
At the moment there can be many threads in one Teams channel. Unfortunately it is not possible to see whether the discussion in a thread has come to a conclusion or not. If you are one of many participants in several threads then it is hard to see if a thread is "closed" or still "open".
Please implement the possibility to mark threads in channels a s closed and having them visually marked so that it is instantly apparent which threads are over and which are not.
Anonymous
shared this idea
6 comments
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Brad Allan
commented
Yes really like this idea.
We have channels like 'support requests' and 'new feature requests'It would be great if we can mark message threads with a 'done' state. Ideally it would be configurable.
E.g. is a support requests channel you might have 'new', 'in-progress', 'awaiting customer response', 'resolved'...You a message thread could have a workflow.
Added value is that KPIs can be created and measured in such use cases. -
Ryan
commented
YES PLEASE!!!!! And a way to hide completed ones!
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Saif A
commented
This would be extremely helpful
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Micah
commented
This would be great to filter on as well. For example, I only want to see unresolved threads that require further action.
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Kyle Phillips
commented
Really want this so that it prevent people from continuing to use threads for different topics.
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Becca
commented
This would be SO helpful.