Channel Thread Status
At the moment there can be many threads in one Teams channel. Unfortunately it is not possible to see whether the discussion in a thread has come to a conclusion or not. If you are one of many participants in several threads then it is hard to see if a thread is "closed" or still "open".
Please implement the possibility to mark threads in channels a s closed and having them visually marked so that it is instantly apparent which threads are over and which are not.
Anonymous
shared this idea
8 comments
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sk kmn
commented
Yes, I really need this !!
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Anonymous
commented
Yes!! as a recent new Channel owner, thread management is tough. We have many good discussions. Some get resolved, others still waiting on feedback. It is a mess to find open topics in a busy channel.
Additionally, it would be nice to also be able to move closed topics to other channels - where a curated FAQ channel to preserve important resolved discussion - or an archive channel to just cleanup general channel with topics that may not need further attention.
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Brad Allan
commented
Yes really like this idea.
We have channels like 'support requests' and 'new feature requests'It would be great if we can mark message threads with a 'done' state. Ideally it would be configurable.
E.g. is a support requests channel you might have 'new', 'in-progress', 'awaiting customer response', 'resolved'...You a message thread could have a workflow.
Added value is that KPIs can be created and measured in such use cases. -
Ryan
commented
YES PLEASE!!!!! And a way to hide completed ones!
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Saif A
commented
This would be extremely helpful
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Micah
commented
This would be great to filter on as well. For example, I only want to see unresolved threads that require further action.
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Kyle Phillips
commented
Really want this so that it prevent people from continuing to use threads for different topics.
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Becca
commented
This would be SO helpful.