Allow rearranging contacts and groups
The new contact list is now live but it's missing the ability to rearrange contacts and groups by drag and drop like you can now do with teams and recent conversations.
I have quite a few contacts and large groups so sorting them would be very useful.
Mike Martin commented
Yes the contact list needs to be improved. What's annoying is that the favorites are always at the top and default to fully expanded so my groups are way low on the screen, which means extra clicking to collapse the favorites to get to my other groups. In the current form, it is very difficult to organize contacts.
Workaround - Just rename the group an insert number before the name...
Matt P commented
My company just moved to Teams. I'm considering quitting.
Such a simple feature, and it's missing. Not to mention the relative BLOAT of this software. How many applets do we want to add to this? NONE. We just want to IM.
This software just follows Microsoft's habit of relying on paying customers to complete their beta testing of new products. They've been doing it since Windows ME (Win8/Win10/Teams/etc).
This software is ****.
Is there an ETA for when this issue will be fixed?
Such a basic feature - Microsoft has a significant way to go with Teams - question will become how long big companies will put up with this before switching to slack or other products.
Cannot begin to describe how ANNOYING the lack of this feature is!!
It's the first thing I looked to do when our company started with Teams and …. it isn't there!
Wow! MS Teams have not option to allow rearranging contacts and groups. I'm really disappointed.
Further more on first use it would be useful to sync existing contacts and groups from Skype and / or Outlook. At least it would buy you time to develop the functionality to manage contacts and groups properly ...although I notice this bug has been on the backlog for almost 10 months already <insert face palm emoji>
Andrew Quee commented
Common sense suggestion and great comments - devs please note. Who thought an always-expanded, unsortable, non-draggable list was a good idea? Also look at Skype's (and many other) comm functions of hiding users based on connection/status to keep these lists manageable.
For my use case I want to add business units/stakeholder groups so that if I need to speak to a rep/ask for support I can press chat - contacts - group - _bang_ there is the person available right now I can call or contact directly without spamming a channel and waiting.
Yes I know I can also Manage Team - Members to check multiple status at once, but that's not very nice, and doesn't work with pinned teams anyway so you'd have to scroll through teams to find the right one. For some people I don't even know what team they are in or have access to it, so contact lists it is.
I also strongly feel need of this.
Linda Lacey commented
Wholeheartedly agree. This is a huge issue, especially when you work for a global company with more than 8,000 employees. Need to be able to add multiple contacts at the same time, drag and drop from group to group without creating duplicates, and have the ability to sort.
Tom D commented
Very much expected core functionality available in any other (ms) service that uses contacts. Currently:
- Adding a contact will default to 'other contacts'. It is impossible to move between any contact groups including 'other contacts'.
- Adding a contact directly to a group that is already added in another group means you have now
added them twice. (even from 'other contacts')
- There is no quick way to add multiple contacts to a group:
1. Click dot-menu
2. Add contact
[the cursor will not default to the text box so..]
3. Click the search box
4. Find your contact
[pressing enter will exit the search rather than confirm so..]
5. Click 'add contact'
Me wanting to organise employees of my relatively small department: repeat above steps 47 times.
Click and drag contacts between groups.
Allow bulk-adding of people (commonly done by pressing tab or ";")
Clearer indication of duplicate contacts in groups. (or disallow entirely)
Ross K commented
This is a fundamental function of SfB and is missing for the migration to Teams. it is brutal to have to remove and readd a user just to change groups.
We are now mandated to use Teams instead of SfB and this functionality is an absolute must for contact management.
Teams Contact Groups sorted by order with no other choice is not user friendly and a step backwards in user experience. Microsoft needs to get this feature in ASAP to be on-par with SfB functionality
I agree, I had "My Group" which contain my immediate contacts within my team and now with the lack of this reordering, unlike Skype for Bus where they were at the top, they have now been put in alphabetical order and now sitting in the middle of my contact list so I have to scroll down to get to my team on Teams.
Plus there used to be a filter contacts by status, which was also helpful. That also is gone.
Please fix this with the ability to drag and drop or option to move the contact groups up and down like Skype!
Manuel Brito commented
Microsoft wants to Skype for Bus. and replace with Teams, great, but some of the basic functions in found in Skype are missing in Teams, like moving contacts between groups. WHY? It's just amazing to me that Microsoft has been in this business for so long and still produces unfinished products with Basic functions missing. Same thing with the now defunct Windows Phone OS, missing copy and paste when others had it for so long. It's so sad to see a powerful software company show so many weaknesses. It's very frustrating
I agree, Microsoft please get this fixed!
This is a huge issue for us as well. I'm using old tricks (like numbering or lettering) as a work around but it's annoying
I agree. The random ordering of my groups is frustrating. I even tried starting the group names with a number to order them and they still don't order correctly
I agree with the other comments. When will this be fixed?
Simon Jones commented
This is BASIC functionality that is missing.
Missing stuff this fundamental means Teams is NOT FIT FOR PURPOSE.