Add external contacts
Allow team members to add external contacts to the member list to enable convenient communication with 3rd parties e.g. customers and vendors.
This would be a level below the 'guest access' feature as the contacts would not have access to the team's resources.
This could be implemented by linking to an existing 'contact' from Office 365 or from the user's contacts/people.
Tom Kelly commented
I agree, but if this was going to be possible you'd also need the ability to add signatures etc just like outlook.
Don't seem to be able to add a Guest User or Contact (external)....I'll keep looking but this is paramount for any business.
is there a way to change the display for externals from email to display name yet?
You can add external contacts as below
Click on "Calls" on the teams left pane
Click on "Contacts"
Click on "Add Contact"
Type in the external contact name
Add the phone number
In one of the instructional videos I saw, you could supposedly start typing a name and it would give you the option to search internal contacts or external contacts.
Why is this feature not turned on in Teams at this point? Can we wait on switching to this horrible software until they work the bugs out?
As a bonus, I have told the program dozens upon dozens of time to "mark message as read" and it WILL NOT stop showing 1 unread message.
Also, unlike Skype, there is no notification that you have a message, that is until you check your e-mail
Riaan du Toit commented
I second Dan M. I am missing the contact names among other missing features when interacting with External Contacts now.
"In addition, external contacts should show their display name like they did in Skype for Business. Right now, when you chat with an external contact, it only shows their email address - not their name"
Dan M commented
In addition, external contacts should show their display name like they did in Skype for Business. Right now, when you chat with an external contact, it only shows their email address - not their name.
Phil, if we have to work this hard to add contacts, it's worthless. We should be able to see ALL Outlook contacts and add anyone from that list. Why would that be so hard?!
Prior to posting the suggestion I was unaware of the 'SharePoint contacts' option. I will research this further.