Clear local cache button
Teams has a bunch of difference local caches and temp files that just continually grow forever in %appdata%\Microsoft\teams. It would be great to have a button that would wipe out all the local cache and temp files in this folder. Doing it manually has a very noticeable performance gain throughout teams.
As it stands, I'm going to write a powershell script to run on all the workstations I manage periodically to close teams and clean this up as a refresh of teams.
Thank you for your feedback. We are continually working to improve Teams experience around performance. The team has this request under review, and we will share an update as soon as one is available.
Ryan Spooner commented
Please don't just provide a button for clearing the cache (which in itself is better than our batch file we use), but also please fix the way the cache works. It caches some data for FAR too long. Like employee information like phone numbers and job titles, which can remain showing the old values for several days after the user has changed their information.
@Alex, I really wish you are not going to solve this by using [clear cache button]. The acceptable way to fix this is to make Teams client to understand when the cache contains expired/dirty data and the cache must be refreshed.
Juergen Kuechle commented
I need this feature, thanx :-)
Justin F commented
My MS Teams admin keeps telling people to sign out and sign in to update the desktop client. The people consistently respond that they close MS Teams and reopen it, or they shutdown their computer every night.
The admin then tells them that MS Tams is essentially a browser underneath and that they have to sign out and sign in to clear the cache.
Since there is no clear cache button and Chromium browsers have the option to clear cache on close, MS Teams should have a setting to clear the cache on close.
A properly designed application would be able to detect problems caused by corrupt cache data and either clear the entire cache or clear just the data causing the problems.
That being said, it would be unreasonable to expect MS Teams to be able to detect every single scenario where bad cache data could cause problems, so the least we could ask for is a manual way to easily clear the cache, perhaps by way of some kind of UI modal element, like, maybe... *GASP* A BUTTON?
My client has also these cache issues. Microsoft needs to figure out and come up with a solution real soon. Alternative solution: Client switching software and start using this buggy Zoom tool -;)
Jean-Charles Perrin commented
it's super annoying to clear teams cache. And IT supports have to do that more than one a day. Please be kind to IT supports. Thanks!
Win Desktop needs it
John Moore commented
This needs to be fixed.
This is SUPER long overdue. Please give us a "clear cache" option.
Ryan Spooner commented
If Microsoft are unwilling to fix the caching issue in the Teams desktop client, or at least make it check for updates to user information more often than it does now, then a simple way for users to clear their cache is very much needed.
Oliver Riehle (feco-feederle GmbH) commented
There are many problems in the Windows Teams app that can only be solved by manually clearing the cache.
The Teams app has to manage its cache better or at least it has to be able to clear the cache with one click.
We are using Phone System license.
Each time we are changing a phone number in AD, we need to ask our 1500 users to clear the cache in MS Teams & permit people to call the user on his new phone number...
Accounts & Orgs button appeared in some users desktop clients but not others. Microsoft's solution? Quit Teams, Clear Cache, Uninstall Teams, reboot, reinstall Teams. Works but....
Many users who use Teams everyday, Microsoft does not have a way to clear the local cache in Microsoft Teams, It will be nice to have an option to go ahead and clear the Cache, by doing that it will help a lot with memory and HD Space.
Marko Helminen commented
Cache cleaning is needed to speed up AD information change replication to Teams users
Dr. K. Cossey commented
Clearing cache would be great. The chat function on Teams stops working, and clearing the cache always fixes it. I'm glad. But I wish it were easier. I have to search to find all the files to erase. Then re-add all my background pics again every time. Quite the process. It'd be nice if there was a single button or menu item to clear the cache.
Sumit Singh commented
If anything, at least clear the cached files at every restart of the device. Thank you.
Oguz Saralar commented
Hope this comes soon..
Nick Jones commented
The cache needs a sensible upper limit set for its size, preferably defined via GPO. It's all well and good having a button to clear it but actually getting the users to press the button every week is another story.
I've seen Teams local storage totaling 3GB and growing per user which I think is totally excessive, put that on a machine shared by only 50 users and suddenly you have a product that's not fit for enterprise use.