Clear local cache button
Teams has a bunch of difference local caches and temp files that just continually grow forever in %appdata%\Microsoft\teams. It would be great to have a button that would wipe out all the local cache and temp files in this folder. Doing it manually has a very noticeable performance gain throughout teams.
As it stands, I'm going to write a powershell script to run on all the workstations I manage periodically to close teams and clean this up as a refresh of teams.
Thank you for your feedback. We are continually working to improve Teams experience around performance. The team has this request under review, and we will share an update as soon as one is available.
Will the new Teams 2.0 have a bearing on this feature and its roll out?
The longer we use teams, the worse this is needed. At the very least a setting as to how long to cache things by type. So for example, user pictures could be set at 3 days while files could be set at 30 days.
Joel Svedlund commented
Better cache management is highly needed - changes to e.g. team names or icons sometimes take several days to update in main app window even though online Teams shows the change instantly.
I believe both smarter cache invalidation/update routines and simple manual "clear cache/history" option in settings, just as in a web browser, are reasonable.
Rui Dias commented
or invalidate cache more often. when someone adds a photo, only when cleaning cache I can see the user photo
Georgio Khoury commented
Please add clear cache button, it will make our life much easier.
Derek Bradshaw commented
Needed. Needed. Needed. Needed. Needed. Needed. Needed. Needed. Needed. Needed.
Delete Multiple folders
Even scripted.. Bored with this now.
Just in a meeting now where an engineer on my team is helping to clear a cache. The button would save productivity time not only for the user who is experiencing issues but also for my team.
Additionally an option to "clear the cache at next logon" switch that can be pushed centrally would be nice. After a Teams upgrade from Islands to Teams Only we have hundreds of users, not necessary computer-savvy, who have to clear their cache to fix the inability to chat with external users. Otherwise they all get either an error saying that company policy prevents external chats (although the policy clearly allows it), or it pops out in a new window.
Clearing the cache fixed it. Now do it for 500+ users - that's a challenge. So please, give us an easier option.
Jean-François Ruel commented
I totally agree with James and would like to vote for that improvement.
Ryan Spooner commented
Please don't just provide a button for clearing the cache (which in itself is better than our batch file we use), but also please fix the way the cache works. It caches some data for FAR too long. Like employee information like phone numbers and job titles, which can remain showing the old values for several days after the user has changed their information.
@Alex, I really wish you are not going to solve this by using [clear cache button]. The acceptable way to fix this is to make Teams client to understand when the cache contains expired/dirty data and the cache must be refreshed.
Juergen Kuechle commented
I need this feature, thanx :-)
Justin F commented
My MS Teams admin keeps telling people to sign out and sign in to update the desktop client. The people consistently respond that they close MS Teams and reopen it, or they shutdown their computer every night.
The admin then tells them that MS Tams is essentially a browser underneath and that they have to sign out and sign in to clear the cache.
Since there is no clear cache button and Chromium browsers have the option to clear cache on close, MS Teams should have a setting to clear the cache on close.
A properly designed application would be able to detect problems caused by corrupt cache data and either clear the entire cache or clear just the data causing the problems.
That being said, it would be unreasonable to expect MS Teams to be able to detect every single scenario where bad cache data could cause problems, so the least we could ask for is a manual way to easily clear the cache, perhaps by way of some kind of UI modal element, like, maybe... *GASP* A BUTTON?
My client has also these cache issues. Microsoft needs to figure out and come up with a solution real soon. Alternative solution: Client switching software and start using this buggy Zoom tool -;)
Jean-Charles Perrin commented
it's super annoying to clear teams cache. And IT supports have to do that more than one a day. Please be kind to IT supports. Thanks!
Win Desktop needs it
John Moore commented
This needs to be fixed.
This is SUPER long overdue. Please give us a "clear cache" option.