Add SMS capabilities
Add Texting Capabilities to Mobile numbers. Since Teams is becoming my phone and integrated with my Dynamics CRM ... it would be awesome to add SMS capabilities to mobile numbers in my contacts.
Not everyone wants to load the Teams client to their phone. This would be a huge customer support and sales feature.
Lowell
shared this idea
244 comments
-
Anonymous
commented
Needed feature to be competitive with other hosted phone solutions!
-
Anonymous
commented
-
Dorothy Williams
commented
My hotmail account has been hacked have tried the information and given it via microsoft system. Please can you help me to get it up and running. It states that my password is wrong and I know it is right . I cannot remember my security answers as I set it up at least 15 yeras ago. My account is dorothy_m_williams@hotmail.com
-
Anonymous
commented
Got youth centres that were moving to a single number, but now having to publicise a mobile number instead of the teams number, meaning more costs for an already overstretched and underfunded service. If we had the capability to receive sms, we could properly support vulnerable members of society who don't have smart phones/minutes.
-
Joe M
commented
This is a joke and Microsoft obviously isn't moving on it..
-
Kyle
commented
I'm in the pediatric healthcare industry and have moved a lot (over 700) of folks to a Teams calling plan recently. They really want the capability to text patient families because more people respond to texts than phone calls.
-
Remi Lepage
commented
SMS is a must have feature.
-
Sanstorm999
commented
I will ask the question!? Is Microsoft monitoring the current VoIP/text providers with a view to acquisition as they have done some many times before for products not directly developed by Microsoft. It is the cheaper and faster solution to providing missing services in their product line. In addition they miss out (thankfully) on most of the pitfalls of developement and trial. It seems almost ludicrous they have no text solution in a product such as Teams a defacto collaboration package. Well it isn't without text is it!
-
JP
commented
I use MS Teams and my office direct number mostly and I love it due I don' have to call cusotmer with my mobile number but when comes to SMS or text messages, there is no option. it will be a great feature, I could say, mostly all MS Teams users will appreciate and welcome it.
-
C.N.
commented
It's crazy that SMS isn't supported. I would love to be able to give my contacts just my work number and not have to provide my personal cell to those who would like to text to me,
-
Bethany Bivins
commented
This is 100% a deal breaker for going with Teams calling plans. We would have started Teams calling plans for 100+ employees at our small non-profit in 2020 if it had SMS capability.
-
Brian McFadden
commented
We have been waiting for this capability with no update or acknowledgement from Microsoft. Zoom pushed this capability with their 21 Dec 2020 release.
Phone features
Support for text messaging (SMS and MMS) - Windows, macOS, Linux, Android, iOS
Users with Zoom Phone Pro licenses can use their assigned direct phone numbers to send or receive text messages (SMS and MMS). -
Will
commented
Microsoft Admin, can we get a status update for this request? This is incredibly important for proper customer interaction.
-
Joe M
commented
Yes this is why we went to another solution. Need to have sms/mms capability. It's the age of integration.
-
Amy Rottier
commented
This is required!!
-
Anonymous
commented
SMS/MMS is a must! We have 5 clients that will not use until it is a feature.
-
Adrian V. @GGS
commented
Add SMS feature to Microsoft Teams Voice licensing
-
Bill Moore
commented
As IT consultant I have long used and sold Office 365 / Microsoft 365 to our clients. I had a client ask me today about switching from Jive to Microsoft 365 Business Voice. They are already all-in with Microsoft, so adding Microsoft's VOIP service makes sense, right? Well, it did until I read that SMS is not yet supported? Still scratching my head on this one...
I mean we are talking about Microsoft and Office 365 here, right? How is it RingCentral, Jive and even Vonage can offer SMS as a part of their VOIP solution but Microsoft hasn't even arrived to the game yet??!! Come on Microsoft, you can do better and please put some speed on it!!
-
Tracey
commented
This is long overdue. So many other products provide this functionality and so many customers need to use it. Please add SMS capabilities to Teams ASAP.
-
GM
commented
Very important feature to have!