Add SMS capabilities
Add Texting Capabilities to Mobile numbers. Since Teams is becoming my phone and integrated with my Dynamics CRM ... it would be awesome to add SMS capabilities to mobile numbers in my contacts.
Not everyone wants to load the Teams client to their phone. This would be a huge customer support and sales feature.
Lowell
shared this idea
200 comments
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kbrewer
commented
I have alot of locations that want to move to Teams Phone. Not having SMS capabilities is a major obstacle for them to overcome. Texting has become a business need for most companies. Please add SMS capabilities soon!!
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Ted
commented
Missing basic functionality.
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Alexander
commented
This is really disappointing. I just migrated a "test line" from RingCentral to Teams Voice, only to find out that SMS is not supported, now I am missing text messages sent to me, and will have to revert to RingCentral.
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Michael
commented
This is a major part of my business which should be included within basic Voice License
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GM
commented
This should be included with Business Voice Licenses
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Lee Cashion
commented
I would be adding at least 10 lines today if we could get Texts though Teams lines.
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Anonymous
commented
Make it so!
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Anonymous
commented
when is this feature coming? Urgently needed.
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Daniel Gibson
commented
I can't use my business phone for MFA without SMS
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Claudia Price
commented
I have users asking for this feature. We have many Surveyors that are out in the field and have minimal access to data networks. Sometimes this is the only way they can communicate. Please add this feature soon.
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Francis Smith
commented
This is preventing me from integrating Teams and voice for my business and the businesses we consult with. The services we use now all have SMS/MMS with our voice subscription. Hate to have a separate service when we could use all of this together.
Really quite surprising that this isn't already a feature.
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Anonymous
commented
Microsoft, make it happen.
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GM
commented
This would be very helpful for our business!
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Anonymous
commented
This needs more votes. It would be super convenient with direct routing since the numbers already support SMS from the SIP provider.
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Anonymous
commented
SMS capability in Teams is a REQUIRED business tool. Other vendors have been doing it for years. Why can Microsoft not do it?
I have 47000 user accounts a large number of which require SMS capability in Teams as a part of the business process. Why is Microsoft being not only unhelpful but silent on this issue? -
Anonymous
commented
In the words of the legend, Mr. James Brown, please, please, please, please...add SMS to Teams.
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Jeremy Gerlach commented
This is a no brainer. Once this feature is in place Teams can become the single phone number that is on the business card. With the Teams app on a cell phone, the only thing missing from making the separate cell # obsolete is the ability to receive a text in Teams.
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A. Franklin Graziano
commented
RCS would seem like a better fit if you ask me.
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MV
commented
We're an MSP and manage hundreds of Clients' O365 Admin Accounts, with MFA being enforced we now have to enter a mobile number as a verification method - on top of the email and mobile app! We're also on Teams Voice, being able to receive texts to a O365 number that either links to a Teams channel or sends an email to a Helpdesk DL (i.e.) would really help....
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Anonymous
commented
SMS support is a must, we can't move many customers to Teams until this happens. Or at very least open the APIs so we can expand on this ourselves