Add SMS capabilities
Add Texting Capabilities to Mobile numbers. Since Teams is becoming my phone and integrated with my Dynamics CRM ... it would be awesome to add SMS capabilities to mobile numbers in my contacts.
Not everyone wants to load the Teams client to their phone. This would be a huge customer support and sales feature.
Lowell
shared this idea
340 comments
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Gary Herbstman
commented
SMS is needed.
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Jeff
commented
Please add SMS asap! It's enough to make us want to switch without it.
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Michael Ketner
commented
**** Microsoft I am a key employee with the HOYER Group which is a global entity. We have approximately 7000 employees with 2500 or so utilizing TEAMS.
HELLO MICROSOFT, we would like to use utilize an SMS function!
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Michael Arient
commented
Please add SMS.
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Anonymous
commented
This idea has over 2250 votes and is over 3 years old, and Microsoft hasn't even acknowledged it. Tell me how this is supposed to encourage me to post ideas in this UserVoice thread?
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RS
commented
We need the SMS feature ASAP. How is this not already apart of Teams and Business Voice?!?!
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CM
commented
I'm using a 3rd party solution for this and would MUCH PREFER a fully integrated solution. This is the only thing stopping me from signing up for Business Voice. Telling people to "just install teams" is not acceptable for my customers. SMS is the lowest common denominator for the vast majority of my customers/users.
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Ewing
commented
Need it asap!
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Daniel
commented
Move to RingCentral, and you'll get SMS / MMS included with the license, from the same interface as all of your other communications. IE you'll get SMS, voice, eFax, video, chat, etc. in the same platform. ;-)
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Kevin Dunne
commented
Please Add SMS and MMS to Teams Voice, ASAP Please.
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Anonymous
commented
The issue is that everyone assumes that a phone can receive text messages. I've had a number of people tell me they have sent me text messages only to find out later. I explain to them it is a Microsoft line and it does not receive text messages.
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Brittany
commented
Please add SMS capability to Teams. I am about to leave my Teams number behind to find a service provider that offers this functionality.
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Mark
commented
Please add SMS feature
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Jon
commented
Customers of Teams Voice should have the ability to send and receive SMS and MMS messages from the Teams client (mobile,desktop, web).Perhaps add a Messages option in the left pane menu like Chat and Calls.
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Eunice
commented
YESSS!!! Please. This would be so helpful for integration purposes as we are moving to working from home and more of a virtual approach to work .
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monicahu
commented
Our organisation needs this badly because our young clients attend to SMS rather than phone calls.
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Anonymous
commented
Please make this SMS feature available very, very soon!!!!
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Anonymous
commented
SMS texting with external phone numbers is a necessity for our organization. We recently switched to MS Phone System with calling plan and didn't realize this wasn't a feature when we made the change. We loved the idea of having everything integrated through MS, but it's proving to be a major issue for our staff and may force us to find another PSTN provider.
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Jeff Burkholder
commented
It's crazy that MS does not have this feature. it seems so simple to implement. There are other collaboration systems that can do SMS. This is much needed. Specially when you hand a business card to a customer with the MS voice number on it and someone tries to text to it. I've had potential customers call me and tell me they messaged me multiple times.
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Leisha
commented
This feature is needed.