Add SMS capabilities
Add Texting Capabilities to Mobile numbers. Since Teams is becoming my phone and integrated with my Dynamics CRM ... it would be awesome to add SMS capabilities to mobile numbers in my contacts.
Not everyone wants to load the Teams client to their phone. This would be a huge customer support and sales feature.
Lowell
shared this idea
293 comments
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Remi Lepage
commented
Function needed.
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Matthew Lowe
commented
How is SMS not a thing since ages ago? Teams app does not replace SMS which should be considered an essential and complementary function. This is out of touch with the daily operations reality for most any business going back years.
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Sara Lobkovich
commented
This needs to be implemented, period. It's my only barrier to ditching my business cell phone and porting the number to Business Voice.
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ITSourcePro
commented
Under Voice > Phone Numbers:> Number Features it says "SMS off" not sure how to turn it on but it looks promising...
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Anonymous
commented
The issue seems to be the tension between Microsoft's desire to have Teams users "chat" with each other on the ever expanding platform, so adding SMS capability would curtail the growth of Teams chat.
Nevertheless, SMS capability is ESSENTIAL. My clients don't want to download another app, or don't have the capability, and the universal reach of SMS (anyone with a mobile phone) is way beyond the specific user-to-user reach of Teams app. In other words, I'll have a much easier time communicating with my clients through text than through asking them to download Teams app and chat with them on that. If I can SEND TEXT FROM TEAMS, that is BEST SOLUTION. -
CRF200
commented
I just saw some more language in the Teams Admin Portal that reference SMS Features. I'm ready for this to happen soon!
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Jimz
commented
Key feature during the pandemic
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Yovanny Reinoso
commented
It's amazing that MS has not added the SMS feature to TEAMS. Is the problem technology or money?
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Rachel
commented
I strongly agree. Add SMS. As soon as possible, or better, immediately. That teams lacks this feature is ridiculous, particularly as our society has been heavily dependent on mobile phones for the last 15 years.
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DiAn
commented
please add SMS texting capabilities!!!!!
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Dillon
commented
Yes, being able to receive texts on our Teams in addition to calls would be dynamite.
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Jay Young
commented
THIS IS HUGE!!! Please listen you would have thousands of people switch from current VoIP plans to be able to use an all in ones Teams with SMS Texting. Huge Huge Huge!!!
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Michael
commented
This is low hanging fruit. It is keeping you from getting customers and should be pretty trivial in 2021.
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Sean
commented
This with the ability to hook into F1 user licenses MS Shifts and language translation would be a game changer.
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Vinelaw
commented
Come on Microsoft! Why do you do some things halfassed? It is like you do not really want people to use Microsoft Business Voice or Teams! SMS and MMS are expected and all other VOIP providers offer it.
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Ted Kinczkowski
commented
This is the number one feature asked for by my clients.
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Anonymous
commented
We are using Business Voice right now, but we are currently exploring other VoIP providers that include texting. We would love to stay but we need this feature.
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Anonymous
commented
We have been holding off migrating our VoIP to Business Voice as we need SMS capabilities. Our current VoIP provider supports it, and most of the competitors do.
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Joy
commented
need asap!
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Chris Ford
commented
frankly can't believe that this is not a core feature of the service already.
