More control over guest user interaction
We are using Teams as a project management tool and primarily with guest users/accounts. In many cases our guest users are likely not using Teams for any other purpose other than interacting with us on our projects. With that in mind:
It would be nice to have greater control over the default notification settings for guest users. Since our guest users aren’t normally using Teams as part of their daily workflow we need them to receive email notifications for any type of update in Teams to direct their attention to the app. And, in most cases, I would like an email notification sent out quickly (within 5 minutes, if they aren’t actively using the app, as compared to the 60 min default). My guest users are willing to log in and use Teams to work with us but it’s not practical to try to train each outside user to adjust their notification settings.
Timestamps or message read confirmations. Right now I’m not sure if my external users are logging in to view messages (even if they have received an email). Once again, because they are outside my organization my ability to train them is limited (so it’s not practical to try to train them to “like” a post/message so I know they’ve viewed it).
Reporting that includes guest users would be useful as well.
In general, my guest users have been willing to utilize Teams to collaborate on projects but they aren’t using it daily so I’m looking for simplicity in driving their attention to the app when required and being able to confirm they’ve been there would be very helpful.