Hide a user from Microsoft Teams
It would be very beneficial to be able to hide a user from showing as a Microsoft Teams user. Right now it is super confusing for users when old staff members whose mailboxes are still being used show in Microsoft Teams. There is currently no option to hide these users from showing as contacts in chats.

231 comments
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Mark T commented
could this be what we are all looking for: https://docs.microsoft.com/en-us/MicrosoftTeams/teams-scoped-directory-search
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Mark T commented
Users getting confused by this. guest accounts I understand (those are of course not licensed), I have EOL service mailbox accounts that i can hide from outlook address book, but they appear in the teams user list.
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B Davis commented
Good afternoon! We really need this suggestion looked at and answered by the Microsoft Teams product team. User accounts that are not licensed for Teams, should not show up when Teams users search for them. Period.
If a user does not have a mailbox in Exchange, they don't show up in the Global Address List. Same should apply for Teams. Additionally adding the ability to hide a user from the Teams Address List would also be a great help.
Looking forward to a response from the product team on this request as I have already spent a good deal of time on the phone with Teams Support
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Solvirafn commented
Can you please put an option in Teams Admin portal or 365 Admin Center. It's annoying to see old user pop up on Teams
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Waseem Khan commented
We need this feature in Teams!!!
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Nikesh Kanani commented
I want to be able to hide resource accounts
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Anonymous commented
Please add this feature, since it has a bad impact on certain scenarios
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Anonymous commented
definitely, a must have function.
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Tiago Da Silva commented
This is a must-have, I've had many people message my global admin account as I'm not able to hide it.
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Anonymous commented
It has my vote
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Tony N commented
Please add this. We are currently in a pilot state and as an admin I am really shocked Teams lacks this functionality to hide users from the search. Not cool that you will find every single Azure AD user even if the user does not use Teams. Or if you find guest users someone in your company invited to a Team.
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Anonymous commented
Por favor si es posible, hacer que los usuarios que estan en buzones compartidos no aparescan en team, o los usuarios que no tengan licencias de team, o habilitar una opcion si queremos que aparescan o no.
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M. Ubalt commented
I am an access coordinator and need to be able to create assignments for students but the students cannot legally know the other students who require accommodations. This feature is very important and would be a huge help/allow us to use Microsoft teams for our work. I want there to be member permissions to hide or show the other users in a team.
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Aaron Neff commented
Confirming that https://docs.microsoft.com/en-us/microsoftteams/teams-scoped-directory-search is a workaround that works correctly. Do note that it can take up to 30 days to fully take effect, depending on what user data was already cached.
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Anonymous commented
So I have had this issue for months. It was resolved at one point maybe early in 2020, but then came back.
Users who are hidden from the GAL and do not show up in Outlook, DO show up in Teams when you start a chat or invite users.
I am aware of this
https://docs.microsoft.com/en-us/microsoftteams/teams-scoped-directory-search
and that is turned on for our organization as suggested. -
Anonymous commented
Hello Microsoft support,
I would also like to request for this feature addition in MS Teams, so Admin's can create rule/policy which isolate old or common IDs from the Global address list of MS Teams.
Thanks!!
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Anonymous commented
Users hidden in the Exchange GAL are hidden in Teams.
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[Deleted User] commented
This needs to be added ASAP.
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Anonymous commented
Please add this.
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Anonymous commented
Please add this feature