Hide a user from Microsoft Teams
It would be very beneficial to be able to hide a user from showing as a Microsoft Teams user. Right now it is super confusing for users when old staff members whose mailboxes are still being used show in Microsoft Teams. There is currently no option to hide these users from showing as contacts in chats.
This would be an important feature for anyone needing to adhere to a basic starters/movers/leavers process.
It's a hot topic for us as we are currently modernising and migrating our userbase to M365.
We are just migrating corporate wide to MS Teams from a SaaS Skype solution at our phone company. On of the first complaints we received from users was that all kinds of special administration accounts are visible. some of those accounts we use to assign roles for Azure/Teams/M365 adminstration, but are not real active users to chat with. They also dont have a M365 or Teams license assigned. To my surprise the only solution supported was scoped directory search, but that only works with Exchange Online mailboxes. We are stll using On Premise exchange with a Hybrid exchange connector for migration, but migration is not started due to internal policies. I can't believe this to be true that this can't be done by a hidefromaddreslist of other setting in Azure/Teams/M365 User settings. Please Fix this Microsoft
Unattended Mailboxes, service accounts etc all showup, unlicensed and are "shared mailboxes" within Exchange Online...whyyyy Microsoft. Rather easy fix:
If user is unlicensed for Teams, or if shared mailbox, then don't show user in Teams
Our Service Desk shows up in Teams, but is not licenced or set up for teams. makes it confusing for users trying to get in touch.
Tamara Johnson commented
It would also be nice to have a checkbox or attribute for this so contractors and other non-employees can be hidden from the Org Chart option. We like to have managers linked to these individuals, but we don't necessarily want them in the Org Chart. We also do the same for test accounts. Please add this feature ASAP.
Please implement the ability to prevent non-licensed entities from appearing in Microsoft Teams.
Thomas Reid commented
How can a massive company like Microsoft still not have a basic feature like this? Its 2021 guys we need a basic hide user function so that other users don't get confused. We still use old mailboxes for certain business functions.
Please can we get some form of resolution for this.
I have users sending chat messages in Teams to a shared mailbox. I get that Teams is searching from the entire Azure AD directory, but I'm not sure why Teams would even allow a chat message to be sent to someone that doesn't have an active Teams license.
Harshini Kavuuri commented
Our company had Admin accounts which are already hidden from GAL in AD, still able to see those accounts in MS Teams search bar. Also, There are other admin accounts which are created in cloud but still we are able to see them in Microsoft Teams.
Currently the organization is having Office 365 E3 Subscription, so Scoped directory search option doesnt work in this case.
Please fix a work around for this issue.
Gagan Singh commented
Same as all previous comments. Its the most basic of thing, surely its not that hard to enable a option to hide a user in teams
David Hooks commented
Baffling that 3 years later we're still waiting for the most basic thing of a disabled user account being removed from Teams. I've been getting grief from our CEO and CTO because people keep messaging the wrong account and they think I'm not doing what they've asked because both accounts still keep showing up in a Team or in a search for a new chat. Why a DISABLED account shows I have absolutely no idea.
Robert Rahl commented
C'mon Microsoft. You can do it. You can do it all night long!
I can't believe, that unlicensed users are shown in teams
Joe Sanders commented
Please allow us to hide users in Teams!!!!
Carlos Roriz commented
Please bring this feature.
@ms could we have a status on this request?
IT TECH SUPPORT commented
Yes, We need this feature, As unlicensed users chat should not visible on teams chat, i doknow why this has been missed by Microsoft!!!!!!!!!!
Christian Rommel commented
I had contacted Microsoft support and got the following statement:
In Teams, all users are displayed who are also stored in Azure AD (regardless of whether they have a licence in M365 or not).
You can only delete the AAD users or work with information barriers. But you have to license each user for the informations barriers.. and this is no option for me.
Microsoft please fix this! Our users are confused..
Mike G commented
Has the Teams Product team responded to this yet?