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Hide a user from Microsoft Teams

It would be very beneficial to be able to hide a user from showing as a Microsoft Teams user. Right now it is super confusing for users when old staff members whose mailboxes are still being used show in Microsoft Teams. There is currently no option to hide these users from showing as contacts in chats.

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    Chris Kubota shared this idea  ·   ·  Flag idea as inappropriate…  ·  Admin →

    21 comments

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      • Peter Mayer commented  ·   ·  Flag as inappropriate

        Guest Accounts should only be visible to people which are in the same Team. It's an absolute no-go, that the whole company sees all guest accounts that have ever joined a Team when their searching after members. Please make that works asap! thx!!

      • Anonymous commented  ·   ·  Flag as inappropriate

        I hide my users email from GAL and for shared mailbox it works for me but not for mailbox. Looking for update when Microsoft will release this feature.

      • Anonymous commented  ·   ·  Flag as inappropriate

        My company is in the process of incrementally rolling out O365 with Teams and this has been a consistent complaint from end users. We looked at the Scoped Search option but as already pointed out, it is not supported with hybrid environments. Not many want to do big bang migrations and this is a very limiting factor that creates a blemish on an otherwise amazign tool.

      • Anonymous commented  ·   ·  Flag as inappropriate

        Scoped Directory Search may work, but not in a hyrbid environment. Most environemtns are in hybrid mode for some time during migration unless the ehtire organization goes in one big bang:

        From the link posted on Scoped Directory Search:
        Hybrid configurations (Teams with Exchange on-premises) do not support scoped search mode.

      • Christian Raymond commented  ·   ·  Flag as inappropriate

        Adding my voice the the thread. Hidden users, Shared Mailboxes, users without a Licence should not be visible in Teams.

        It just makes no sense at all.

        For my company, it's a no-go factor for a major Teams deployement.

      • Tim Massey commented  ·   ·  Flag as inappropriate

        This should be implemented as soon as possible, we have several clients with this issue.

      • Anonymous commented  ·   ·  Flag as inappropriate

        This is DESPARATELY NEEDED!
        People in my company are constantly contacting my admin account (which has the same name) and getting annoyed be "me, not answering"... This sucks! :)

      • Martyn commented  ·   ·  Flag as inappropriate

        Likewise, we have a ton of service accounts showing up which makes for awful viewing in Teams.

      • Tony Wilson commented  ·   ·  Flag as inappropriate

        Agreed. I had a student who tried to chat with a non-user account thinking it was associated with the Helpdesk (not at this time). This account has the Teams license turned off, but still was searchable in the Teams Chat. We need a way to hide accounts that are non-user accounts.

      • Drew Thorne commented  ·   ·  Flag as inappropriate

        We also need to see this. We have robot accounts and other licensed users that are otherwise invisible, and confusing to our users.

      • DOMCOM commented  ·   ·  Flag as inappropriate

        It would be nice to occasionally see a Microsoft product that is not an endless construction site and where the simplest basic settings are not available.

        This unfinished stuff is just tedious.

      • Anonymous commented  ·   ·  Flag as inappropriate

        We are working with MS on deploying Teams in our organization and we just learned that there is a solution to this: we need to enable "Scoped Directory Search" and then hide the user's account in Exchange, or remove the mailbox altogether. Since neither of these scenarios appear in the Exchange GAL, Teams will also behave the same way. More information at:

        https://docs.microsoft.com/en-us/MicrosoftTeams/teams-scoped-directory-search

      • Anonymous commented  ·   ·  Flag as inappropriate

        This feature is an absolute must, it just needs something like a tick box to hide ex-staff members, a bit like the "Hide from address lists" feature in exchange.

      • [Deleted User] commented  ·   ·  Flag as inappropriate

        Yes please could we have this feature,

        We have administrative accounts we’d not want to show up within Teams and it makes the process ever more confusing when a member of staff are looking for an individual that may also have an administration account

      • Anonymous commented  ·   ·  Flag as inappropriate

        I would also like this added. I have service accounts showing up in the chat list. I have noticed that even if they are not licensed for Teams, or anything, they still show up.

      • Amber Harover commented  ·   ·  Flag as inappropriate

        My organization also need this feature. We have service accounts and separate user accounts for administration purposes which we don't need to appear in Teams. In the case of the Admin accounts, we can't simply disable Teams on the licensing side as we do need to administrate Teams from those accounts.

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