Unable to add in correct guest email address to MS Teams
I had deleted a guest from Teams because I've wrongly typed in the country code to his organisation email address.
And when I want to add this guest in the Teams with his correct organization email address without the country code, MS Teams however keeps prompting me the old email address which I had deleted earlier. Hence I'm unable to add in this guest with his correct organization email address.
firstname.lastname@example.org (wrong email which I deleted)
email@example.com (correct email which I'm unable to add)
Please help to rectify the issue.
Tyler Brown commented
Please add me to the teams list for ubuntu 19.10!
This seems to work when you go through the admin console on https://admin.teams.microsoft.com
If you don't have access, maybe request your administrator to change it for you.
why can this be a feature as Zoom?? not that difficult and that would be so much better for all of us...
Is the functionality still planned or now available?
former happy skype customer commented
wasn't there a BETA test to test things like that?????????
sooo embarrassing MS...
I have a similar problem. One of our guest team members changed his email account when he changed status from student to full-time employee. We tried to update him but now for some reason both of his emails are tied to his name and it won't let me add his employee account without reverting back to his student account. I would really like to learn what the administrator did to straighten out the Jason Tan example.
Its working fine now after my admininstrator did something to it.
Ok to close the issue.
Can you please open a support case so that our support team can investigate what might be causing the issue? Tenant admins can open cases through the admin portal. If you have already done so please send us the case number at firstname.lastname@example.org so we can also track it.