Audio freezes from conference rooms
Audio cuts out, sometimes it looks like the video freezes as well.
When talking in a conference call the users in a conference room with a logitech speaker puck and webcam (or a polycom speaker with video) will freeze for 1-4 seconds while they are talking.
Users that are on the call from their desk or phone will also hear/see the problem. Users on the call calling directly from their desk or phone will never cut out/freeze.
This problem does not happen in Skype for Business, we have switched our teleconferencing to Skype for Business after it has gotten bad on a call without problems going forward. Same hardware, same participants.
Hoang Lam commented
Every time we have a celebration, when the volume in the conference room starts to go higher than normal range, it happens (like everyone clapping)
Larry Hector commented
Teams audio is choppy and video intermittently freezes.