'Status Unknown' for many users
A large number of users on many of our user's Teams app shows people as 'Status uknown' when these users are actually online, or even actively engaged in a conversation. Fix this!
Jake Kemme
shared this idea
49 comments
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Eric
commented
Is this just one of those places on the internet to complain, or does MS really look at this and respond? I don't want to add to the heap of steaming **** if that is all this is.
In other news, I have an end user that is having this problem today, but Teams on iOS for him is working normally.
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Paul
commented
Same problem here, can't change status from unknown, used to work until a yesterday.
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Johannes Becker
commented
I have the same problem with one of our customers using a on prem exchange with a hybrid connection to O365. Please fix it ASAP!
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meriem
commented
hi, i have the same problem. Unknown status for me and all the users!!
i don't find the coexistance mode in "wide setting " Please help! -
Antonio Kulhanek
commented
You have to change the "coexistence mode" from Islands to "Teams only". Try again after 24 hours.
you can find this setting at "Org. wide setting" > teams upgrade -
Charlie
commented
Same issue here
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Paul Flaherty
commented
i am getting the same issue
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Muz
commented
Hello? Is there already a resolution for this? same issue here.
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Steve Kay
commented
Same thing here.
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Anonymous
commented
My whole team is having the same issue. Meetings still work fine.
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Gerges Hana
commented
Same issue for the entire org
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Anonymous
commented
I am having the same issue.
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Anonymous
commented
Status unknown since early this afternoon here in Portland, OR.
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Anonymous
commented
same. me too. entire organization. thanks!
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sonya
commented
My status is stuck on Unknown - have restarted, uninstalled, downloaded again. Nothing.
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Anonymous
commented
i am having the same problem
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Anonymous
commented
Same here. Once log off and back in, I am showing as unknown.
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Julie
commented
Hi - I am having the same issue! Just started today at 6pm. I try to manually change it but nothing happens.
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Gunnar
commented
Happened to multiple users at my organization as well. Just started today.
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Anonymous
commented
I am having the same issue