'Status Unknown' for many users
A large number of users on many of our user's Teams app shows people as 'Status uknown' when these users are actually online, or even actively engaged in a conversation. Fix this!
Jake Kemme
shared this idea
9 comments
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Shubha
commented
Do we have any fix for this? in Federation scenario, with skype on-premise for domain1 and Teams only mode for Domain2, skype users cannot see presence of Teams users consistently. Causing lot many other issues becoz of this.....
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Andreas
commented
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Anonymous
commented
It's so dumb. We're adding them because they're OBVIOUSLY not a part of the Team.. What's the workaround?
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Anonymous
commented
Same issue here, all our users have 'status unknown' with no way to change it.
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Anonymous
commented
Same here. We have a lot of users with unknown - Please fix it!
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Kristoffer Johansson
commented
Same issue, and support was clueless when I reported the issue. Problem is intermittent and no pattern is seen.
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David Constantine
commented
This is becoming more of a problem as time goes on. The more days that past, the worse this gets. Please resolve as it always shows that everyone is online, then suddenly after a few minutes, they all show "Status Unknown" as if they are offline. Doesn't show away, busy, etc.
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Ricardo.arroyo
commented
I am having this issue too. Quitting out of teams and relaunching helps but after a few hours issue returns.
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Andreas
commented
This status should not exist, if the user is connected then status can be detected, if it can't then the status is not unknown it is offline.