'Status Unknown' for many users
A large number of users on many of our user's Teams app shows people as 'Status uknown' when these users are actually online, or even actively engaged in a conversation. Fix this!
84 comments
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Nader Hadjebi commented
A coworker of mine has his status show up as unknown when you type his name in a Microsoft Teams meeting, although it shows up fine in other places. please address this.
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Gareth commented
Just had the same issue, this fixed it for me
Ensure all MS Applications are closed
Go to Access Work or School in Settings
Click on your Microsoft Account
Click Disconnect
Then click connect and log back in
Your MS Teams Status should hopefully be fixed
Gareth
Select your
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Jan commented
PS after that. Also logging off and in the desktop app, did work.
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Jan commented
A Workaround that worked for me is openeing teams in the browser. There I can see all Status of other people.
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George commented
I have "Status Unknown" Issue. Re-booting the PC does not help.
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Anonymous commented
is there a fix for this issue
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Ken commented
Teams presence showing unknown for random people
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Yonatan commented
16.11.2020, still exists - fix it, please!
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David commented
05.11.2020, still exists - fix it, please!
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Anonymous commented
Same issue - started yesterday.
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[Deleted User] commented
Has anyone found a fix for this?
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Martin McCone commented
Please fix it.
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Anonymous commented
Even with team only mode issue is not fixed.
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Anonymous commented
We have 1000 users and been in Teams only mode for about 6 months now. One user has just reported this is happening. Changing CoExistence mode at the user level made no difference,
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Anonymous commented
Got a single user at our organisation with this issue - she always appears offline to others when on her computer, and everyone else is "Status Unknown" to her. If she logs in on her mobile, her status shows correctly to others.
We've reinstalled, cleared appdata, etc etc... We use Skype for Business too, so we're not going to change our Coexistence settings org-wide to Teams-Only.
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Anonymous commented
I have the same issue for the last couple of days, is there any update on this? or a workaround?
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Maxime Juteau commented
I have the same issue this morning. Maybe have an update about his??
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Anonymous commented
This is making Working From Home very difficult
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Anonymous commented
Still an issue for me and some within my company!
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Anonymous commented
this is still an issue for some users