"Copy link" (aka permalink) doesn't work properly (bug)
I'm using Teams on a Mac.
Today I opened up Teams and was delighted to discover that there is now a "Copy link" option under the three-dot menu on each message. Unfortunately it doesn't work. Upon using it I would have expected to get a URL in my clipboard (pretty safe assumption for a menu item labelled "Copy link") but that's not what happened. Instead, this is what ended up in my clipboard:
Firstname lastname: Request you to add some links or documents regarding …
posted in Technology Communities/Tech Renewal General Ideas and Questions at 23 Mar 2018 04:44
I mean, come on. Seriously? What on earth is that? Its just some text that contains the first part of the message. Its not a URL. How you can mess up something so fundamental as a permalink is utterly beyond me.
I'm on a mac by the way. I tried using the "Copy link" feature at https://teams.microsoft.com in Chrome and the same thing happened.
Please pease please fix this.
Hollow Delivery commented
Looks like it works now, but it's a pathetic Trojan Horse method to get you to download and use their unnecessaery desktop app. Seriously?! That's a CLOUD fail. Life is in the browser, MS - Google gets it, but you just can't seem to do so...2 steps forward, 3 steps back (yep, those numbers are purposefully in their places).
Nick Manganas commented
I was able to resolve this issue by signing into Sharepoint in IE - Stay signed in - and generating the link again - it gave me the same exact URL but the link is now working
This might work on the same premise as when you map a sharepoint library to a drive letter?
I am having this issue. I read through the blog and tried building the link and pasting in the email. Still did not work. When email recipient tries to open asks them to verify their identify. when they enter their email it says that the address isn't associated with this secure link. The person that I sent this too is a member of the teams site. If she goes to the teams site and clicks on the document she can open with no issues.
Tim Evers commented
Experiencing this now.
When pasting this "link" into a powerpoint, you have to click Insert link and build it that way - which is NOT user friendly or intuitive especially when I can copy the URL for google and simply right click paste and the link is created. Please fix this. It is the everyday issues like this that frustrates our user community and creates bad user experiences with Microsoft.
Nithya ramakrishnan commented
Any updates on why the copy link to tab opens the Conversation Tab in browser instead of opening the Tab itself. This seems to be a recent issue.
i am experiencing the same issue of the copy link not working.
With the PC app, copy link to tab is not working. It copies a URL, but this URL directs to the "conversation" tab every time, not the tab that was open when the URL was copied
hold on... looks like the old behaviour has returned. Just tried it on the desktop app on mac and my clipboard contains all the extra gubbins as reported before. All I want is the URL.
Its exasperating that just a few days ago I had a version of the desktop app that didn't exhibit this behaviour and now I've got a version in which its returned. I harbour hopes that in the long term this will be fixed. Permanently.
My current version of the mac desktop app is by the way. Here's what it says in About>Version:
You have Microsoft Teams Version 1.1.00.31953. It was last updated on 07/12/2018.
I've just checked on iOS and it looks like the proper behaviour (i.e. clipboard only contains the URL) is still in place which is good news.
Just tried this in the desktop app on mac and it looks like its fixed. The only thing in my clipboard after clicking "Copy link" was the URL. Nothing else.
Tried it on mobile too, same behaviour there.
Great news. Thanks for fixing.
On mobile I expect to be able to long press any link and choose copy. But currently I don't get any kind of context menu so I cannot copy links on mobile.
Josh Stout commented
How can people invite external entities if they can't copy paste a link to them quickly? every other client when you copy link copies plaintext into the clipboard so supporting pasting to anything... please fix this
Sorry, but not being able to send a link to an item in my channel is simply not acceptable. Come on - this is the most simple case of collaboration.
Same happens to me and I am not using a Mac. It looks like the Teams link can only be used in Teams, as I copied a link to a post and send it via chat to a colleague. But if you try to share/reference that link outside of Teams it won't work.
Yeah, the feature is implemented so we can praise ourselves! But that it's not working in almost all use cases is just a bug we'll fix eventually, no biggie, har har :-(
When users go to the ellipse menu on a file in the Files tab and select Get Link, if they select Microsoft Teams (the default option) the URL is huge, messy and...
...multiple user are reporting it doesn't work when inserted in emails or channel or chat conversations. Testing validated this...
We've told users to select SharePoint instead to get a cleaner URL that seems to be working reliably. But this is not intuitive as Microsoft Teams is the default selection.
Is this a bug or poor UX? If there are specific reasons to select one link type vs. the other, can we add that language to the dialog box. (Though, I can't find a reason to use the Microsoft Teams link since it doesn't work every time.)
Glad to see this has made it onto the backlog.
Commenter Andrew has it spot on with " oblivious to how the web works"
I cannot fathom how Microsoft so badly failed to understand such a simple feature. It's like they exist in another universe, oblivious to how the web works.
Phillip Kent commented
Phillip Kent commented
It does work, but Copy Link puts into the clipboard a link object, not a URL. So if you paste it into a plain text field then the URL gets lost.
There is a UI consistency issue since 'Get link' for a channel or team puts just a URL into the clipboard