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Microsoft Teams download banner / popup needs to be removed

When a user in the Office 365 environment wants to use the web version, a popup message is visible at the upper area with a prompt to install the client version:
“Want an even faster, more collaborative experience? Download the desktop app.” By several given security compliance requirements in big IT environments, the users shouldn’t be able to install any additional software at their PCs. This popup is confusing the web-only Teams user and also it makes the software deployment team nervous.

114 votes
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Carsten Eberhard shared this idea  ·   ·  Flag idea as inappropriate…  ·  Admin →


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  • Dix commented  ·   ·  Flag as inappropriate

    Another vote - as the Web app is currently the best option for non-persistent VDIs, making our users click skip every time will further degrade the user experience as compared to the desktop app.

    A simple solution would be to have a URL that just takes you straight to the login for Teams

  • bryan commented  ·   ·  Flag as inappropriate

    Agreed, the lack of admin functionality is making it very hard to deal with in VDI environments and will make it very hard to recommend to clients

  • Matt Schultz [BCBSNE] commented  ·   ·  Flag as inappropriate

    It would be really helpful to be able to pass a URL parameter (something like ?skipdownload=true) to selectively bypass this for those trying to use it in VDI or other managed scenarios.

  • Matt Schultz [BCBSNE] commented  ·   ·  Flag as inappropriate

    Another +1 from someone trying to use Teams in a VDI environment. We're plugging away at making the client work despite it being a per-user install and incredibly memory hungry, so this pretty much eliminates using the web client as a workaround/substitute.

  • Anonymous commented  ·   ·  Flag as inappropriate

    I agree.
    Has the banner been deleted from the Teams on browser, recently ?
    And I hope to remove from the profile menu!!

  • LJ Tenison commented  ·   ·  Flag as inappropriate

    I would agree. We need an admin setting to disable the download banner ad and link for some environments that want to focus users on the web version only.

  • Anonymous commented  ·   ·  Flag as inappropriate

    We’re having resource issues when we try to install and use Teams and Skype on Citrix servers. They use significant resources, and the web version of Teams always prompts a user to download a full version, something that isn’t feasible in our Citrix environment.

  • Lilly commented  ·   ·  Flag as inappropriate

    I have mixed feelings about this. On the one hand I have operators who will be soon using it to replace VDI environment so it's helpful to have it there especially for first time users. Perhaps it could be moved to the side or somewhere under profile?

  • Dominik Dünnebacke commented  ·   ·  Flag as inappropriate

    Agreed. Some platforms do not support the Desktop app as of now (e.g. VDI environments such as RDS or Citrix) and using the web app is the only option to deploy the software. The download banner causes confusion.

    Perhaps you could implement an option in the admin panel to disable the advertisement of the Desktop (and mobile) app.

  • Anonymous commented  ·   ·  Flag as inappropriate

    Totally agreed. Also the desktop app does not bring more functionality nor performance over the web browser (there's always a lag when switching between conversations in every versions).

  • Carsten Eberhard commented  ·   ·  Flag as inappropriate

    Additional enhancement: The message will also be shown if the client has the app already installed, so it make no sense for those situations.

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