Microsoft Teams download banner / popup needs to be removed
When a user in the Office 365 environment wants to use the web version http://teams.microsoft.com, a popup message is visible at the upper area with a prompt to install the client version:
“Want an even faster, more collaborative experience? Download the desktop app.” By several given security compliance requirements in big IT environments, the users shouldn’t be able to install any additional software at their PCs. This popup is confusing the web-only Teams user and also it makes the software deployment team nervous.
Tiffany Koenig commented
We are implementing 365 to all users, and Teams is a blocked feature due to our security. This is very troublesome to management and confusing to end user. Please remove this feature.
Hans Dickel commented
Only prompt once the user logs in and an admin setting indicates the user can be notified of such a client is available.
This was a massive headache for my team when we deployed Teams Firmwide in response to going on Covid Lockdown.
Everytime someone would try to join a meeting they would see this stupid download prompt and think they had to install it. Without fail every single user was doing this.
Such a pain in the a$$
David Nicholas commented
More than 2 years later this nonsense is still happening. Come on Microsoft, do you let the receptionists in Redmond install whatever they want?
We use a conditional access rule to force VDI users to use teams in the browser, and this option allows and suggests that users install the application contrary to company policy.
This is the most irritating thing on our Citrix virtual desktops. Every day our users must click the link "Use the web app instead".
Please fix this ASAP.
This has been an absolute pain for my organisation and it’s actually MS shooting itself in the foot as every MS teams call goes like this...
.... send invitation
... meeting arrives.
... call from participants saying download prompt and admin rights don’t allow download
... I say press use web app version
... I can’t see this option, zoom?
Please make a policy that would allow this to be suppressed.
Please make this a priority. Even a policy to hide it would work.
we can block it installed teams on local machines via gpo but user can download the Microsoft Teams and they can run it directly in citrix Desktop, how can we block this in the citrix session.
None of our end users can install software and this is just annoying to the ones that already have Teams installed.
Removing the download prompt is required to consider this enterprise friendly.
Using Teams in a BYOD scenario is often limited to web access only and this a troublesome prompt that can confuse and potentially lead to a user having access via an unapproved client app. It shouldn't be that hard to fix!
Stephen Billyard commented
This is causing resource havoc on our system. We don't have the resources to deploy the software right now and all users are attempting and complaining. Please remove the popup so we can easily use the web app without pesky popups.
Carol Bordignon commented
This is an issue during our enterprise deployment. We are a very large organization and it will take months to deploy the Teams application to all users. Early users set up Teams meetings and it confusing to users that have not gotten the Teams client. I voted for this idea.
Two related ideas:
Paul Gazzara commented
Teams has become a huge problem. Why was it not developed with multi-user environments in mind? User profiles are large since data is being stored in AppData Local and Roaming. Pieces of Teams are all over the place. For Pooled VDI's we would like to just have users use the web however each time they go to log in they are presented with "Download the app" screen. Super annoying if you want users just to use the web portal. This needs to be fixed or an a backdoor so we don't see that page.
agreed - we have had several issues with users on home devices trying to download the client when they just need to use the web app - this is adding unnecessary overhead to the support teams, especially during this time of adjustment
Come on MS we have strict rules like most businesses around users installing apps in a locked down Citrix environment, so close to working as we and most would want. If I am logging in via the browser then that's where want to use Teams.
Besides there is an option to download under the user profile icon top right.
John McRoberts commented
Right at this point in time in the midst of the pandemic we need tech that does not get in the way. Teams is shooting itself in the foot right now with this one specific issue. If you could get in to the web client without prompting to download the full version, it would be a real game changer
Chris White commented
So.... the class materials folder thats a fundamental parts of Teams for edu doesnt work on android devices, and the browser doesn't let you continue without the app. Wicked. top job.