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remote control uac

We're using Teams for chat and video meetings, but would like to use the screen sharing and remote control for troubleshooting and suppport requests. However, Windows does not pass UAC prompts through the Teams screen sharing.

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123 comments

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  • Erik Sjogren commented  ·   ·  Flag as inappropriate

    Please include this ability. Education support of external/non-VPN users requires us to use Teams to assist them.

  • Richard commented  ·   ·  Flag as inappropriate

    Yes please - we would like this very much with all of our workforce working from home.

    It is a pain when everything stops - and the user tells me the UAC screen has come up!

  • Anonymous commented  ·   ·  Flag as inappropriate

    This is a much needed requirement, especially in the current situation with the majority of workforces, and students working remotely.
    Can this pls be investigated as a priority

  • Rosann commented  ·   ·  Flag as inappropriate

    We need this now for education with all of students working from home. We need an IT solution to help our students at home.

  • Stefano P. commented  ·   ·  Flag as inappropriate

    The possibilty to respond to UAC request remotely is a MUST for remote control. Please add this feature. Thanks.

  • Anonymous commented  ·   ·  Flag as inappropriate

    Yeah totally - you gotta let us enter creds!! This would be such a good answer!
    Got a user, gone out brought a printer, which she can't install because of Admin rights. I can't go to her house. We can screen share through teams but can't enter creds on the UAC. What do I do?

  • Anonymous commented  ·   ·  Flag as inappropriate

    The ability to remotely respond to UAC prompts via Teams would be an absolute game changer. Please, Microsoft!

  • Matias commented  ·   ·  Flag as inappropriate

    COVID19 is forcing our enterprise to work remotely. This feature is a must to support our staff.

  • aho commented  ·   ·  Flag as inappropriate

    Please add this feature or make it possible with GPO like ...
    UAC - Allow UIAccess applications to prompt for elevation without using the secure desktop

  • Anonymous commented  ·   ·  Flag as inappropriate

    This would be extremely helpful when users don't have VPN access and need to have it installed by support.

  • Thilak Raj commented  ·   ·  Flag as inappropriate

    Kindly implement admin rights access in MS Teams while sharing the screen from user end. It would be very helpful to IT admin Team to resolve the users queries on time.

  • Max commented  ·   ·  Flag as inappropriate

    PLEASE ADD THIS FEATURE. IT'S ESSENTIAL FOR IT ADMINISTRATION

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