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DO NOT DISTURB- DOESN'T WORK

Make the "Do Not Disturb" actually not disturb! I hate that I still receive notifications on my PC as well as on my phone when in DND. It doesn't even send a message to people that this person is unavailable so they can't send you a message.

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Jamye Newman shared this idea  ·   ·  Flag idea as inappropriate…  ·  Admin →

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  • Paul.S commented  ·   ·  Flag as inappropriate

    Microsoft please fix. This has been ongoing for too long. My users raise concerns about this daily.

  • George commented  ·   ·  Flag as inappropriate

    DND is not working. I also get disappointed when colleagues are popping up me with messages while in a Team´s call.

  • Tim Swaney commented  ·   ·  Flag as inappropriate

    Microsoft, please fix this. The same functionality of Skype for business would be great, especially while presenting. Do not disturb should automatically go on/off during a teams call and if you turn it on manually, it needs to actually mute all notifications. It very annoying and inappropriate to have notifications flashing during client meetings.

  • Heather Graves commented  ·   ·  Flag as inappropriate

    Please make DND an actual feature that does not allow notifications to bypass, especially with our staff on calls. It is distracting, unprofessional, and makes it difficult for our staff to successfully focus on the customers' needs.

  • I. commented  ·   ·  Flag as inappropriate

    Don't disturb option worked perfectly on Skype. Now it is pointless. Microsoft, please fix it !

  • Dharm Singh commented  ·   ·  Flag as inappropriate

    Do not Disturb does not looks working, Even after setting DND i am getting notification and messages.

  • Anonymous commented  ·   ·  Flag as inappropriate

    https://microsoftteams.uservoice.com/forums/555103-public/suggestions/38335699-voicemail-on-busy

    There is another chain where the 'If user is busy then send new call to voicemail' feature is being discussed. This should help for the DnD issue as well as it's very similar in a number of ways.

    Please upvote it there too! Microsoft need to see this feature request and implement it ASAP.

  • Anonymous commented  ·   ·  Flag as inappropriate

    We are examining a full rollout of M365 Business Voice and this is a frquent concern of users and may stand in the way of our rollout. Microsoft need to fix this.

    If a user has their status set to DnD then an incoming PSTN call should not ring.

    The options for what to do with an incoming call when on DnD should be configurable but the default should be set so that when on DnD calls are sent straight to voicemail.

    Otherwise it's 7 more clicks (through different settings screens) to do this.

  • Cory Bryars commented  ·   ·  Flag as inappropriate

    DND seems to keep morphing---how about a three-pronged approach--this should allow users to tailor as they wish and take DND off the table as an ongoing issue---with the following, the universe will be happy(er)
    1. Full DND--all calls and all chat--precedence over 2&3 below
    2. DND except priority contacts----and allow separate control of Calls vs Chat--on an all or nothing basis---and per-user (below) would take precedence over this
    3. DND per person. and the per person would be MUCH easier if it were a matrix----rather than drilling into individual users and setting DND on calls and/or chats, give me a matrix with a Name column, a DND-Chat column, and a DND-Call column, and each cell of the name column is a search on names and i can click to populate and then click to toggle chats on/off and then call on/off....at a glance, i can see who is in my "exclude" list and edit it easily and from a macro-level. this would take precedence over #2, ignored if in Full-DND

  • Collin commented  ·   ·  Flag as inappropriate

    I'm at a loss with my dismay with Microsoft on this stuff. How is this not in "Working ON" status. This is clearly a bug, not a nice to have. Posted in April of 2018 over a year and a half ago. Did this turn out to be something the user was doing wrong?

  • EstherS commented  ·   ·  Flag as inappropriate

    I've found that it works when I'm the one presenting in an actual Teams meeting (i.e. scheduled on the calendar, users have to join.) But when I'm doing a screenshare with a user or group of users via a conversation, it doesn't work. It also doesn't respect the priority contacts. Even if I'm not sharing my screen, if I have DND set, I really don't want to get any notifications from anyone but my priority contacts (like my boss.)

  • Scootch commented  ·   ·  Flag as inappropriate

    Same here. CONSTANTLY being interrupted and havae to force-close Skype so that non-Skype calls and Zoom meetings aren't interrupted! Absurd. Do not disturb worked perfectly for YEARS, and now suddenly doesn't work AT ALL.

  • Cindy Charrett commented  ·   ·  Flag as inappropriate

    Has there been any update from Microsoft on this? We are rolling out Teams right now and some of our users are still experiencing this.

  • Dan Cumings commented  ·   ·  Flag as inappropriate

    The DND does not work. I have to close teams in order to not be disturbed. I would love a snooze all notifications for the next x minutes or hours similar to how snoozing on android works.

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