How can we make Microsoft Teams better?

Call Contact's Work or Cell phone

When I click the call button on a contact, Teams automatically begins a teams/skype call to the user. It should offer options to call the user's phone numbers (work/cell/other) or to make a skype/teams call, similar to the drop down menu offered by skype for business.

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    Steve Whitcher shared this idea  ·   ·  Flag idea as inappropriate…  ·  Admin →

    8 comments

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      • Lucas Reinhart commented  ·   ·  Flag as inappropriate

        Why is Microsoft pushing people to teams when it is no where close to the functionality of skype for business

      • Zach Katsof commented  ·   ·  Flag as inappropriate

        We would like to see this feature added as well to make it easier to call a contact in our organization that may not have MS Teams available on their mobile phone (e.g. a field tech)

      • Anonymous commented  ·   ·  Flag as inappropriate

        I see this as being critical for the following reasons
        1. To have feature parity with SFB. Having to go back to dialling phone numbers is a huge step backward
        2. When a user is offline\out of office you want the ability to call a cellphone number etc.
        3. Many companies have a mixed estate of legacy PBXs and MS Phone system. Very useful to be able to call the desk phone of legacy phone user.

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