Change status to away on mobile app when I’m background
Unless I manually change my status from the mobile app, I appear as always online. I would like if Teams automatically changed my status to Away once the app goes into the background (defaulting to desktop presence, of course).
Having the mobile app overriding my desktop app status is awful. If I'm not using my phone but using the desktop client I should not appear as Away.
Kinju Don commented
You are lucky ! Mine goes away even though I want it available !
Even after uninstalling teams app from my phone it always shows available after I logout from my office hours. So now the only way for me to keep away is to install this app again in my phone and keep updating morning and evening. This one bug of Teams is making it so unpopular
Vadim Dich commented
According to the article below, it's already expected to behave as requested. So it might be better to submit a support ticket rather than the uservoice idea...
Cody Boisclair commented
This has been repeatedly frustrating me for the past several months - people will see me as online and unsuccessfully try to message me while my computer is off, my phone is asleep, and quiet hours are active.
This is a big issue for me too - other apps like WhatApp only show 'online' when the app is in use - I would expect as a minumum the Teams mobile app to show 'away' during my pre defind quiet hours of 6pm to 8am and all weekend - but no - It shows green the whole time which causes confusion when people message me for help and I am not really there - I come in on a Monday to a raft of weekend messages, please fix!
Adam Flanagan commented
This has been killing me for months now! Wondering why I am getting Teams messages at all weird hours (people see me as green). Seems I need to manually close Teams on mobile each time vs closing to background. Surely no one in the world wants to stay showing available in Teams just because they have Teams running in the background on their mobile....
Graham Cranstoun commented
Please please please sort this out, from reading I am lead to believe that Teams should go into Away status when the mobile Teams app goes into the background but it is not so....
The mobile app needs to work as the desktop app does and they need to be able to co-exist and work together as well as independently.
I too have this issue on Android 10 with the latest updates. It happens even after I manually close the Teams app. Teams switches to available as soon as I start using my phone in the morning, before I go to work, before I open outlook, before I open Teams.
I begin getting messages from people who expect a reply because I'm online. If I don't reply it appears that I'm falsely claiming to be online (common accusation during work from home).
Temporarily solved by manually changing status to "away." However, "Away" lasts indefinitely, even after I really go to work.
I appear online on Teams mobile at times I don’t want to be, such as 6 am. I’m not sure if I always appear online on Teams mobile or if my status changes as soon as I use my phone in the morning. There doesn’t seem to be anyway to change this in settings. Generally love Teams mobile though!
This is an awful function! Now whenever I am on my laptop and working in other programs (or working on something that is not on my laptop but my laptop is right in front of me), my status is marked as Away. So frustrating as I am not Away! Not ideal as others think they can't contact me but I am available, just not currently in Teams or on my laptop but right at my desk. And the same when I see others as Away - how do I know if they are really away from their desk or not? Please change this back!
Kathryn Roscoe commented
Ideally, we would like a presence specifically for mobile app - Active (mobile) or Inactive (mobile). We are getting too many cases of users with the mobile app showing available all the time.
they implemented this and it is THE WORST FUNCTION EVER. If I’m working on my tablet, it sets me to away, even though I’m legitimately working on work emails, simply because i don’t have the app on screen. people then question whether I’m actually working.
This existed in Lync/Skype for Business.
It's terrible in a 24/7 world to get notifications on mobile when I'm trying to sleep, simply because I didn't manually change my mobile client status.
Matt R. commented
If implemented, this should be configurable. I have the opposite problem of my presence automatically switching to Away after a period of inactivity. I want the option to remain Available indefinitely since I always have my mobile phone with me.
100% behind this idea. It needs to be implemented ASAP.