Issues with audio calls in recent versions
We use Teams a lot and have a lot of calls with it since several months ago, but starting end of February, we keep receiving reports of random audio issues.
Main one is that a user starts to talk but after few seconds his mic stops working and resumes working some seconds after. This happens in some notebook and headphones combinations, switching headphones is apparently a workaround, but not always. Restarting Teams is not helping with this issue. So users move to a different application to complete the call.
Another issue is that some types of headphones randomly don't work at all. In this case restarting Teams helps to fix the problem.
Alvaro Montoya commented
Adding more feedback: We also used Skype for Business and public skype a lot, and on them there are no issues like with Teams. Commonly we start the call in Teams and when we start to have the audio issues, move to S4B or Skype and there we can talk perfectly for long time.