Why is the "info pane is disabled by policies" when trying to get a meeting's dial in number?
When trying to get a phone number for a meeting, I found an article that says click on the info pane to get the number. When hovering over the info pane, I get the message, "Info pane is disabled by policies".
I am assuming a Group Policy. Which one and why?
Is Skype for Business required for this feature?
nichole gladky commented
I see this too.
At my organization, we see the Info pane most of the time, except for meeting series where the Conference ID is completely broken. In these cases the info pane icon is grayed out, and we see the "Info pane is disabled by policies" message. For us, we have seen this but only when there is an issue with the conference info-- something broke on the Microsoft side where we cannot connect to the conference ID. It had nothing to do with policies as we've set things up correctly and they work most of the time. For this specific 'broken conference ID' issue, the only resolution is to cancel the Teams meeting and generate a brand new one.
anyone figure out why?
Mark McLain (Koch Industries) commented
We are seeing this icon, too. What is the purpose of "Info pane is disabled by policies"?