Why is the "info pane is disabled by policies" when trying to get a meeting's dial in number?
When trying to get a phone number for a meeting, I found an article that says click on the info pane to get the number. When hovering over the info pane, I get the message, "Info pane is disabled by policies".
I am assuming a Group Policy. Which one and why?
Is Skype for Business required for this feature?
I am facing the same problem during my online classes.I request teams association to look into the problem.
i'm facing the same problem. i'm facing this problem when i'm attending My online classes. I'm looking forward for the Microsoft Teams to look after this problem
same this the problem i m facing in attending my classes. its my request to teams association please look into the problem
Avanthika Cheekoth commented
I don't have the background effects option and instead, there is something named info pane is disabled by policies!! Why??
How do i enable info pane?
How do i enable info pane for microsoft teams?
what does it mean "info pane is disabled by policies" and teams is not allowing me to blur my background, why?
The message "info pane is disabled by policies" has been showing shadowed out in the options. I can no longer change/blur the background - something absolutely essential at the moment. I am a freelance teacher and use Teams for online company coaching with small groups so I upgraded from the free version. How can this problem be solved, please?
Joan Werlinsky commented
we have this problem globally since we have disabled the call back feature globally in our admin settings. It is an extremely poor experience since the user needs to go to the meeting invitation (or the participant info) to get the phone number. Disabling call back should not disable the meeting info pane, it should only disable the ability to use call back.
My Microsoft Team does not permit me to blur the background as it says info pane is disabled - is there any way to update this item in Teams?
Is this appearing only for users disabled for Dial out in Teams meeting?
It is odd that some see it shadowed out and others don't even see it at all from the accounts I have tested.
Joe Gallagher commented
We have experienced this issue with only two people in our org. No special policies have been set and even their future meetings have this issue.
This might be the best workaround ... as my previous colleague told.
I also raised a request with Microsoft and they told me:
2 weeks ago we got the update that the option is no longer available.
I apologize to you that we cannot change the option. It is microsoft policy.
Is there anybody who still have the option? Would be great to have it enabled again ...
Where did you say participant icon is to click and copy meeting details
I found an alternate way to get the meeting details.
1. Click on the participant icon in the meeting (next to chat).
2. It opens people window on the right. Click on the link icon to copy the meeting details to your clipboard. You can paste it anywhere to get the details.
Colm Early commented
My Microsoft Team does not permit me to blur the background as it says info pane is disabled - is there any way that I can download a background and include it in my Teams?
Any help much appreciated.
nichole gladky commented
I see this too.
At my organization, we see the Info pane most of the time, except for meeting series where the Conference ID is completely broken. In these cases the info pane icon is grayed out, and we see the "Info pane is disabled by policies" message. For us, we have seen this but only when there is an issue with the conference info-- something broke on the Microsoft side where we cannot connect to the conference ID. It had nothing to do with policies as we've set things up correctly and they work most of the time. For this specific 'broken conference ID' issue, the only resolution is to cancel the Teams meeting and generate a brand new one.
anyone figure out why?