Restrict Private Chat for a specific user/group
Being a school district it is important for us to be able to block individual students or grade levels from chatting. We have had multiple incidents where students need to have private chat disable but there is no capability. Any help would be great.
We have Executives who are receiving unwanted chats from users in our organization. It would be great to restrict who can send them a chat. Similar to Do Not Disturb where you can allow certain people to still send a chat message while you are presenting.
Chris McEwen commented
We use a helpdesk administrative account for creation/management of Teams but we don't want to do support ticket intake via Teams chat. Nonetheless we are seeing a lot of people chatting at our helpdesk rather than use traditional support means.
We need to do any or all of the following:
Auto-respond to user instructing them how to get help.
Set out of office message that only applies to Teams that can instruct how to request help.
Simply reject chats sent to that 'user.'