Restrict Private Chat for a specific user/group
Being a school district it is important for us to be able to block individual students or grade levels from chatting. We have had multiple incidents where students need to have private chat disable but there is no capability. Any help would be great.
Nicholas Williams commented
How do we get this - I agree on the statement not all CEO's or critical directors want chats. Their assistant's should be taking the chats in most companies.
This restriction would also be good for companies that have retail locations that are to be part of the companies Team but only want them to chat with each other or their District Manager. We don't want our stores to be chatting with Directors or the company's CEO on Teams.
Message policies to disable groups ability to chat entirely may be one solution: https://docs.microsoft.com/en-us/microsoftteams/messaging-policies-in-teams
Another option is scoped directory searches: https://docs.microsoft.com/en-us/MicrosoftTeams/teams-scoped-directory-search
I still think this feature is limited though and won't fit every use case, but it might be a little helpful for those or stumble upon this UserVoice.
As a school that is needed ASAP.
We need to be able to make it so only staff (Owners) and students (members) can communicate via chat.
Bill Ngu commented
As a school, we need to disable private chat among students as many parents complaint that the students are disturbed chat messages from other students and cannot focus on their work.
However, student should still be able to chat with the teachers for private coaching. Thanks
As a school we need to disable private chat for Students.
We have Executives who are receiving unwanted chats from users in our organization. It would be great to restrict who can send them a chat. Similar to Do Not Disturb where you can allow certain people to still send a chat message while you are presenting.
Chris McEwen commented
We use a helpdesk administrative account for creation/management of Teams but we don't want to do support ticket intake via Teams chat. Nonetheless we are seeing a lot of people chatting at our helpdesk rather than use traditional support means.
We need to do any or all of the following:
Auto-respond to user instructing them how to get help.
Set out of office message that only applies to Teams that can instruct how to request help.
Simply reject chats sent to that 'user.'