DTMF Tones do not work when in a call
If i use teams to make an external call (using my skype for business phone number) the DTMF tones are not detected. So if i'm on a call that asks me to enter my PIN or some other input, it does not work
SteveT
shared this idea
36 comments
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Easternseaboard
commented
Not having this feature is a major downside for us. Please correct the teams audio conferencing dial pad so that it works with IVRs during a meeting.
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Douglas
commented
What is the point of including a dial pad in a conference call when the inputs are sent to the other side of the call? Please fix this!
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Steven McArthur
commented
This works fine when direct dialling a number that has an IVR. It does not work when dialling in a number to an ongoing conference call/meeting.
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Sean
commented
Please fix this.
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SpencerDandy
commented
Yes, this would be very helpful for adding participants behind auto-attendants.
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JaysonA
commented
As of June 2020 this is still not working so does anyone know if this is going to be added.
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Anonymous
commented
please
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Anonymous
commented
The DTMF tones and keypad do not function properly during the audio conferencing feature in teams. This is especially necessary in dialing out extensions to phone numbers
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Jenifer Cavanes-Williams, ELA Teacher
commented
Absolutely essential for teachers, who are working from home, and are not supposed to use their own phones to make calls to parents and students
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Anonymous
commented
Absolutely need this, our staff is very upset that they cannot accomplish this.
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Josh C
commented
please
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Roger Navarro
commented
Come on, guys. Need this option.
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Kevin
commented
Frustrating
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Leonardo Cruz
commented
DTMF during conference are use to control meeting. DTMF aren't forwarded to the PSTN call leg.
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Anonymous
commented
The DTMF tones and keypad do not function properly during the audio conferencing feature in teams. Any idea when this will be corrected? It has been a problem for quite some time.
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Darpan Singh
commented
The DTMF tones and keypad do not function properly during the audio conferencing feature in teams. This is especially necessary in dialing out extensions to phone numbers