Create alias mention groups, or mention DLs like @here (Slack has this)
Can we @mention everyone in the team at once (group) instead of using @ for every single name?
Also, can we use a different first name than the system because people goes by different name?
It will help if we can copy and paste the @ mention for new conversation.
Basically, I'm looking to be able to create an "@" alias for different groups of people within a team.
Use Case:
We have a team with 3 designers, 2 mobile devs, 2 strategists, and 2 web devs. It would be nice to have the ability to set up tags like "@design" or "@strategy" that would notify the people added to that particular tag - rather than having to tag them all individually every time I have a design question.
TK
shared this idea
39 comments
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Vincent Colombo
commented
I'd love to know where this is on the roadmap. We have a team with channels for people to escalate issues in our different environments. A large number of people need to be in the team, but when they escalate issues I want them to be able to @ mention the operations team I manage and have the notification go to only my team. This is critical functionality for us.
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Jovica Aleksic
commented
We do have a channel "Development", and we can do "@Development" to notify everyone there. However, for one thing, a couple of non-developers are in that channel as well (POs, PMs), and they will be notified as well.
For the actual thing.. I'd love to set up aliases for @Frontend and @Backend that alert the right group of people from the team, e.g. about some defect or with some question.Sure, we could create more channels for this, but that's a) overhead and b) just a workaround.
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Vladyslav Ukis
commented
Really need this to be able to address @product_owners, @project_managers etc.
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Matthewg
commented
Agreed. We have a global team which contains members of both our Leicester and London offices. but sometimes i only want to tag one office. We already have Exchange distribution groups why not integrate them into teams aswell?
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Rebecca K Williams
commented
This would be great to add people to sub groups within a Teams/Channel. I have a Team with over 150 and need to manually @ 30+ people for a specific message on a channel. I would love to just create or add people to different subgroups.
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Carl L
commented
Yeah, this would be great as there's too many people who need to be in channels but aren't in a position to actually help, they're just spectating, so having them being notified is useless.
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Carty
commented
We have been using this across slack and flowdock and has been great for incident management.
This has my vote.
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Joseph Dunphy
commented
Use case: team of 30 (tech folks, MD's, PharmD's, clinical editors, etc.) broken down out into 12 channels (projects/lines of business) would be far more effective if at the team-owner level you could define who gets notified when tagged no matter where the tagging took place (as long as those folks have access to the channel) -- even if team owners could customize who receives the @channel mention without requiring folks to follow the channel
Current workaround: build out your channels > have each of your members that you want to receive the notifications follow the channel > unless you want them to get notified of EVERY post then have them go in and turn off banner notifications for followed channels -- this makes it so they just receive the banner notification when someone uses the @channel mention
More context: when working with large amounts of less tech savvy individuals but they're crucial for business operations (like our larger Team with 182 members and 25 channels) having this level of control at the Team Owner level would greatly improve adoption and ease of effective communication.
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Pierre-Yves
commented
I added a vote, it will be very helpful if it can become available
Thanks
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LS
commented
Voted. This would be very helpful!
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Anonymous
commented
Great idea for huge teams!
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Lee Morfill
commented
Another vote from me please, this adds further channel/teams boundaries/complexity it seems when I could simply notify groups for specific purpose but others can still see content.
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Pablo Garfunkel commented
Voted++
I have a 60+ members Team in various areas of Quote to Cash cycle (quoting, billing, fulfillment) and am looking to tag only the functional group that needs to address the issue.
I initially thought this could be accomplished with @channel mentions but was disappointed to learn tagging channels notifies all members of Team. -
The_IT_G1rl
commented
Voted! I could see us using this so that members of @Support get mentioned/alerted, rather than us having to list each of the members of support. This could be linked to email groups that are already created.
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Priya
commented
Would like to have this feature
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Vincent Colombo
commented
I can't believe Teams doesn't have this functionality
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SjoerdV
commented
This would be very useful indeed
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Joacim Eldre
commented
Upvoted! This is a great feature request, we have several teams where this feature is more or less required on several occasions daily. The users in these teams spend a lot of time mentioning singular users because of a lack of "alias" mentions or "distribution" mentions.
Please implement this or something similar. (:
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Akkaz
commented
Yes i definitely vote it.
my scenario is - i hv 60+ members in a team, they are RegionalManagers, ZonalManagers, ProductManagers, etc. I want to @mention only a group so they only will be notified -
Ryan
commented
Creating common @ mention macros would be a great help. @here and @all serve a very particular purpose vs @Team or @channel. @here would message all available users in the channel whereas @all would surpass status and notify all members regardless of availability. This is good for when members sign off for the day but don't need to be pinged about lunch coming into the office or something.
Furthermore a custom @mention system i.e., @tier2 would be able to notify all people labeled under the "tier2" label and could be set to ignore presence as well. So that you can have a collaborative team with multiple groups that can be pinged from one mention.
HipChat has the former functionality natively and there are a good number of plugins that allow the latter. It's immensely useful especially in support focused teams.