Delete Private Chat threads
This request is for the ability to completely delete a private chat thread. (Not hide/archive.)
Again, this was pulled out into its own topic because it is still under review and no decision has been made.
To recap what has already been completed from the other topic:
1. Delete your own messages anywhere in Teams.
2. Team Owners can choose if users can edit/delete in their tenant as well as choose if admins have the power to delete any message posted in public channels.
3. The ability to hide your private chat threads (these are not the chat threads in channels, but the private chat threads that appear when you click the Chat icon on the left-side app bar).
4. The ability to mute your private chat threads. (these are not the chat threads in channels, but the private chat threads that appear when you click the Chat icon on the left-side app bar).
This topic deserves consideration and separating out hot items is something we have often done. Please don't think of this as an attempt to diminish the ask, we know that many people want this.
Thank you for your understanding and feedback.
Allowing deletion of private chat threads is on the backlog.
We had a lot of people using it at first when it replaced Skype, but lately everyone is turning it off because it has become so cluttered with old messages. We don't want to save all our chats. But the few we do want to save we can't export to our project folders. For instant messaging it just isn't working for us. There should just be a check box for admins to turn on or off the ability for users to be able to delete a conversation in case the company is required to save it for eDiscovery purposes..
i just want to delete the entire conversations when i am done with it, why can't we do it?
unless Microsoft is trying to keep our conversations?
Yet another disappointing, half baked unusable product from MS. But we are forced to it now because of them dropping Skype. Yes, why is it not obvious we need to be able to delete the hundreds of old threads laying around in the chat history for EVERY contact I've ever IM'd??
This is stupid.
This needs to be reviewed by them - the 'Try this instead' tag is nonsense, and the answer is negated by the question."eDiscovery and other legal reasons" is as vague as it is bs.
Like I said before, my company cannot retain records of this sort, if anything, FOR legal reasons... at least not if we wish to use it for actual business.
Otherwise, this may as well be Twitter for all the use it has to us.
We are now having to look for alternatives, since this is clearly not going to be addressed any time soon. Hopefully we can just remove it when we have to renew our O365 licenses.
Hi Suphatra, I would have thought that e-discovery only applies from the the time a lawsuit is foreseeable. Therefore upto that point hard deletion should be allowed. In the same way as email.
It is precisely for legal reasons that I think hard delete is required.
Joel Iwashige commented
Um, no. You do not have this already, and the justification for "no hard delete" is spurious. I "hid" a group chat, and it shows up every time I search for one of my colleagues. Any preservation requirement for discovery processes--even *if* such a requirement applied to all O365 users--does *not* in any way imply a requirement that "ghost chats" clutter up the user interface. If your architecture acts like it does, you need to fix your architecture.
It needs a hard delete option. Teams is actually unusable without one. I've been teaching with it at my university all of last year, as it's a really great tool. But for me to use it again next year, I need to be able to delete all the conversations from the previous year. Deleting the whole "team." including the documents and sharepoint site is a terrible requirement. I cannot use Teams any further without being able to delete past histories. Every other software program that I know of, from document creation, chat apps, search histories, and even web browsers allow this. Why is Teams the exception exactly? The reason given is less than vague.
Only in two cases you can't provide delete option
1- Your developers can't write code for it.
2- You want all data for analysis and do micromanaging
I do not want to have to scroll through hundreds of chats to find the one person I want to talk to - and I also want to be able to delete a group chat when I started one by accident
It would be nice if we could delete private chats especially in those situations where the person you were chatting with is no longer with the company.
This is ridiculous. Teams is meant to be used in for business. A Teams owner should have the right to delete an inappropriate comment!! Instead we have to delete the whole team, along with valuable content, just because somebody wrote something that was inappropriate. This unacceptable. Why would I encourage staff to use Teams, if they are forced to see inappropriate content?
I am not a fan of persistent conversations/chat messages. But I also recognize that there are situations where it is beneficial. Instead of an either/or solution, maybe there should be a solution where we can have our cake and eat it too. There should be an option to choose at the beginning of a conversation if it needs to persist. If it does, then the person beginning the conversation should set it to "persist" mode. Otherwise, they could set it to "do not persist" in which case it would be removed after the participants log out of Teams.
Sever Ciutina commented
Is that "Data Harvesting" hidden behind "Legal Reason"?
What is the chance that al-Qaeda, mafia or other gangster groups will be using Teams to run their business when is so obvious that their chit-chat is kept and displayed forever? They'd have to be really dumb to do so.
The inability to clean my workspace for me is a HUGE deterrent. I have to use the product because my company forces it down on me, but my usage will be 100% PASSIVE.
Microsoft Teams is not suitable for me if I cannot delete forever what I don't want to keep anymore.
Mark Hodges commented
Note that we cannot provide a “hard delete” due to eDiscovery and other legal reasons.
I am not from 'Merica, therefore your laws do not apply to me and therefore there is no legal reason NOT to allow hard delete.
Pete Burford commented
Hide will not work. We have been running in an mixed environment, teams and Skype to test out teams, if you sent from Teams to Skype and then upgrade (downgrade) a that user to teams the chat is broken, it tries to reference the old Skype message and sees the user as on Skype, when my admin sends to me all go to Skype which is disabled for both of us. A communication tool that you can't communicate with. What's wrong with this picture--thoroughly disgusted with Microsoft's poor attempt at Teams!!!
We really need a delete option. Hiding is not a solution, because it brings back the original conversation which may be irrelevant to the new one and is cluttered, confusing.
We have no legal requirement to keep our chats, as previously stated by another company- we used skype for office casual chat (especially useful when companies have open planned offices), anything we needed to retain we would use emails for, please create a hard delete.
Teams is not user friendly. I was also forced over from Skype and have been struggling for days to do the things I used to do. This issue specifically is causing a headache in my office. There is no reason that every time I want to IM someone, everything we've ever said to each other is right there. Conversations in a work environment often need to be quick and about that topic, they don't need to be cluttered with days and days of messages. Not to mention this makes it so much harder to find past IMs if needed. In the past I could go into my conversation history and find specific messages that have information I need. I could use the date and the person I was talking to to narrow it down. I want there to be a message archive and I don't want to have to see all the messages I have ever sent someone when I want to start a new conversation. So frustrating.
I see you are not able to delete a chat thread within a group chat. Will this be enabled?