Delete Private Chat threads
This request is for the ability to completely delete a private chat thread. (Not hide/archive.)
Again, this was pulled out into its own topic because it is still under review and no decision has been made.
To recap what has already been completed from the other topic:
1. Delete your own messages anywhere in Teams.
2. Team Owners can choose if users can edit/delete in their tenant as well as choose if admins have the power to delete any message posted in public channels.
3. The ability to hide your private chat threads (these are not the chat threads in channels, but the private chat threads that appear when you click the Chat icon on the left-side app bar).
4. The ability to mute your private chat threads. (these are not the chat threads in channels, but the private chat threads that appear when you click the Chat icon on the left-side app bar).
This topic deserves consideration and separating out hot items is something we have often done. Please don't think of this as an attempt to diminish the ask, we know that many people want this.
Thank you for your understanding and feedback.
Allowing deletion of private chat threads is on the backlog.
It is staggering that a conversation I have on my computer must remain there for eternity and cannot be deleted.What possible legal reasons can prevent me from deleting something I own? What legal right does Microsoft have to prevent me from doing so. This needs to be enacted yesterday Microsoft.
Davis Kay commented
This is the worst "feature" I've ever encountered in software. What is the deal? Who thought this was a good idea?
It's been over a year since I read they were working on it, how hard is it? Hiding is not an option, do something!
Ritesh Bhoi commented
Really big bug of Microsoft teams as user can not delete entire chat history or even reset Teams Accounts.
This request is such a no-brainer. If you want to give organizations the option not to allow deleting, fine. But to leave it out an even an option is ridiculous, frankly. Once more, you force us to look into alternative products.
Hide is not really an alternative.
We need this feature. Please give us an Update regarding this.
Suphatra, it is not up to Microsoft to decide the legality of privacy and deletion for private companies.Microsoft does not have the right to hold information a customer has requested be deleted so yes, they need to allow a hard delete option, vs just hiding conversations, for legal reasons.
Is this still true? We really need this functionality....
It has been a year since we received this super unhelpful suggestion from Suphatra. People clearly want a delete option. Like every other messaging application in history has. Can we please get an update on whether Microsoft is taking this seriously or not?
Yea your try this instead is not a solution to this problem. I understand the functionality of persistent chat and chat following you between devices but we really need retention to be able to be brought down to less than 30 days, ideally 1 day or even a week. We were fully ready to cut over to teams and our legal team freaked out over the 30 day retention and they are now exploring Slack since the retention in slack chats can go down to 1 day. Is this really that difficult to implement?
Hide does not equal delete. From the admin posts it's clear MS has no desire to fix this. Guess people will stop using it.
Fix this asap! Still not able to delete a full private chat history...
Completely violates GDPR right to be forgotten, ediscovery or not.
N. Reginald commented
We just started testing Teams since we heard that Skype for Business is scheduled to go away soon. We are extremely concerned that we are prevented from configuring the service to prevent the capture of chat histories. We see that there is an option to delete chat history after 24 hours, but this isn't ready for prime-time apparently. Unfortunately, the capture of ANY chat history (even for 24 hours) puts our employees into a difficult legal position. What is Microsoft going to do about this problem? We haven't seen any official response to this thread other than the totally off-base response by Suphatra. Can someone post a better reply with information about what Microsoft intends to do? We cannot deploy Teams unless this problem is solved.
You can delete conversations and emails in "messenger apps" and Outlook. Why is Teams different.
Without the delete ability, I would argue that Teams cannot be a replacement application for SFB.
This is just not true. You are blatantly lying to customers
What about EU Law GDPR? right to be forgotten including all data! So product is not GDPR compliant for as far we can see.
I have customers asking about this.
I have customers not wanting to use teams because of this.
Please fix this.
Considering European privacy rules - you *have* to be able to - Microsoft may have to pull up its socks before it's sued
Thierry Alen commented
what about EU Law GDPR? right to be forgotten including all data! So product is not GDPR compliant for as far we can see. please advice if we are wrong. Right to be forgotten means deleting all details including conversation history. This is also the main raison Skype all versions is not suitable for proper business. An example of this is even mentioned on this third party website we do use at the moment .
Simply put...I will not ever use teams if I cannot purge a private chat. No exceptions. If people really need to find me, email and phone is acceptable. Lack of chat purge is NOT acceptable.