Working in an IT team it would be useful to be able to "Request user shares their screen
Working in an IT team we find that some users cannot easily find the screen sharing button. IT would be useful if certain users could request a user to share their screen so that they don't have to find it themself. Thsi would save us time as we wouldn't have to talk them through it and could just send them a screen-sharing request.
Yes this is absolutely needed for any support role. Our users don't know how to share their screen and I literally have to take a screenshot of the buttons and add an arrow pointing to the icon I need them to click on. Some users can't even figure that out.
I can't tell you how many times I ask someone to share their screen and either they don't know how, or they left because they assumed I could do it automatically.
James Santos commented
So much this.
Keith Davies commented
Yes. Useful idea
Yes please …. good idea.
This would be a really useful addition!
I agree with this 100%. We can connect via SCCM when our VPN is working but when it goes down and we need to fix it Teams is the only way to get remote access. Just a simple 'send screen share request' option would be fantastic.