Channel or Team Notifications
Teams does not provide any notification when someone posts to a Team channel. We have people not realising that someone's said something in a channel because people expect to have a notification that this happens. No one constantly checks Teams to see if there has been any activity.
Could there be a banner notification at least on a "per-Team" basis telling us someone has posted something to one of our channels?
At a minimum, some kind of generic notification that activity has occurred within any one of your Teams would be useful.
Freeman Helmuth commented
The lack of this functionality is simply astonishing. In a software built for messaging and notification in the 21st century, it fails to notify team members by default
Carl Russo commented
Can some indicator, perhaps a badge notification on the Teams side nav or making the icon bold, be added so that it's evident that unread messages are present in teams channels? It doesn't make sense that the only way to be notified of team channel activity is through Banner notifications (annoying for group channels) or indirectly through Activity feed notifications - there should just be some visual indicator on the Teams side nav icon (similar to the Chat notification in the attached screenshot) to indicate that there's activity without having to click into the Teams tab to see which channels are in bold.
Michael Raphael commented
Please do this right away
This feature should be ON by default and Admins / Teams owners should have the permission to set it ON or OFF depends on the business requirements. There are some messages that would require to be circulated from Management and such messages should be notified to all Staff's without fail.
Will there ever be a solution to this? So frustrating. I would so much rather use Teams than Google Hangouts, which is quite useless.
Vera Thea Santos commented
Channel or Team Notifications should be 'on' by default. If you're on the team/channel, that means you're included in any of the discussion. I hope you can fix this asap.
Trisha Kaufman commented
Team owners should be able to setup notifications per channel (and/or for the entire Team) and specify which members should be notified anytime there is some activity. Most team members don't know how or have the time to set it up and if the owner can do it for them, that would greatly help improve collaboration.
Liam O'Mahony commented
Teams is of no use at all if you add people to a team and they get no notification of activity by default. It's supposed to be a COLLABORATION tool. Come on MS sort this very quickly please. For a product like this you must opt out of notifications not have to opt in.
Chris Yancy commented
Why in the world are the channel notifications OFF by default?? Isn't the purpose of Teams to be able to send AND RECEIVE messages from your colleagues??
How do I know someone has sent anything if the notifications are off by default?
This is an embarrassing oversite by M$
Agreed! It'd be really nice if Teams just gave you a red notification badge and a number on a channel that has new activity... we often miss time-sensitive messages because--unless there's a tag specific to you in the message--stuff gets missed really easily!
Kostantin Pavlidis commented
My team and I started using MS Teams a few months ago with the idea to consolidate all our tasks, projects, SharePoints etc. Yesterday we realized that some did not get notified on some pressing matters. Could you set something like a default notification policy per channel, please? From there on you could leave the option for one to overwrite the default policy, but as it is now, we cannot safely move to teams and trust that all of us will be notified in a timely manner.
I couldn't believe my eyes today when the user showed me this. It's off by default. Please fix it guys.
Joseph M-N commented
I want to make a Team that has channels with essential notifications delivered to all team members. Being able to change a the default for each channel, or even the whole team would save a lot of trouble and time.
Curtis Parker commented
This is an issue that makes people very frustrated with Teams. In fact, many users simply don't use Teams because they don't get notified when someone sends a message in a channel. I can tell people constantly to be sure to turn on notifications for each channel you care about. But people forget that or some don't get the message. On by default would make much more sense.
I understand that sometimes you don't care about a given channel and don't want notification. But weighing the two, I think it's more important to get notifications by default and turn it off if you want to. You could give a channel creator a checkbox to set the default when creating the channel. And/or, make it an owner option for the Team.
It should have been "On" by default. It is the standard way of doing it. I missed a lot of messages due to this issue!
o the right of the channel name click on the 3 dots and there is a menu that shows channel notifications. In there you can turn it on. It is off by default<< this is corrrect but microsoft technicians don't know this solution.
Mark Smith commented
to the right of the channel name click on the 3 dots and there is a menu that shows channel notifications. In there you can turn it on. It is off by default
Adam Caviness commented
This is very frustrating. Now, there's a tradeoff here as well. When folks are wasting your time by having a one-to-one conversation within a channel. The argument is they shouldn't be doing that but it does happen. I have found an adequate work around that I think gives the right balance. If you are typing a message in a channel that you want to send a notification to the team over, you type @team and a choice of teams are available in a popup; hitting tab selects the first choice. Our team has agreed to always place @team somewhere in a new topic. Followup responses to that topic probably should not include @team so that each user is not over notified. This works well except of course each user must know and remember the pattern. IMHO, Microsoft should make a new setting for each channel allowing auto-notification of EVERY message in that channel. Other less important channels can probably suffice with the workaround I mention above.
Rob Nicholson commented
The suggestion below "Slack has an @here and @channel notification system that works incredibly well" sounds interesting. My clients are always looking for ways to cut down email overload and splitting discussion within a project team into channels looks like it might help but not if you get a notification for every channel by default. So team notifications are important but one also needs a way to turn them off for a team/channel that you're interested in but don't need to be notified about. It's also critical that we still keep the Instant Message concept so that they always get through.