Channel or Team Notifications
Teams does not provide any notification when someone posts to a Team channel. We have people not realising that someone's said something in a channel because people expect to have a notification that this happens. No one constantly checks Teams to see if there has been any activity.
Could there be a banner notification at least on a "per-Team" basis telling us someone has posted something to one of our channels?
At a minimum, some kind of generic notification that activity has occurred within any one of your Teams would be useful.
Agreed! It'd be really nice if Teams just gave you a red notification badge and a number on a channel that has new activity... we often miss time-sensitive messages because--unless there's a tag specific to you in the message--stuff gets missed really easily!
Kostantin Pavlidis commented
My team and I started using MS Teams a few months ago with the idea to consolidate all our tasks, projects, SharePoints etc. Yesterday we realized that some did not get notified on some pressing matters. Could you set something like a default notification policy per channel, please? From there on you could leave the option for one to overwrite the default policy, but as it is now, we cannot safely move to teams and trust that all of us will be notified in a timely manner.
I couldn't believe my eyes today when the user showed me this. It's off by default. Please fix it guys.
Joseph M-N commented
I want to make a Team that has channels with essential notifications delivered to all team members. Being able to change a the default for each channel, or even the whole team would save a lot of trouble and time.
Curtis Parker commented
This is an issue that makes people very frustrated with Teams. In fact, many users simply don't use Teams because they don't get notified when someone sends a message in a channel. I can tell people constantly to be sure to turn on notifications for each channel you care about. But people forget that or some don't get the message. On by default would make much more sense.
I understand that sometimes you don't care about a given channel and don't want notification. But weighing the two, I think it's more important to get notifications by default and turn it off if you want to. You could give a channel creator a checkbox to set the default when creating the channel. And/or, make it an owner option for the Team.
It should have been "On" by default. It is the standard way of doing it. I missed a lot of messages due to this issue!
o the right of the channel name click on the 3 dots and there is a menu that shows channel notifications. In there you can turn it on. It is off by default<< this is corrrect but microsoft technicians don't know this solution.
Mark Smith commented
to the right of the channel name click on the 3 dots and there is a menu that shows channel notifications. In there you can turn it on. It is off by default
Adam Caviness commented
This is very frustrating. Now, there's a tradeoff here as well. When folks are wasting your time by having a one-to-one conversation within a channel. The argument is they shouldn't be doing that but it does happen. I have found an adequate work around that I think gives the right balance. If you are typing a message in a channel that you want to send a notification to the team over, you type @team and a choice of teams are available in a popup; hitting tab selects the first choice. Our team has agreed to always place @team somewhere in a new topic. Followup responses to that topic probably should not include @team so that each user is not over notified. This works well except of course each user must know and remember the pattern. IMHO, Microsoft should make a new setting for each channel allowing auto-notification of EVERY message in that channel. Other less important channels can probably suffice with the workaround I mention above.
Rob Nicholson commented
The suggestion below "Slack has an @here and @channel notification system that works incredibly well" sounds interesting. My clients are always looking for ways to cut down email overload and splitting discussion within a project team into channels looks like it might help but not if you get a notification for every channel by default. So team notifications are important but one also needs a way to turn them off for a team/channel that you're interested in but don't need to be notified about. It's also critical that we still keep the Instant Message concept so that they always get through.
Healthcare CISO commented
It's a workaround, but you can do this with a simple 2-step Flow.
1. When a new channel message is added
2. Send me an email notification (or mobile if you prefer)
Every person will have to setup this Flow.
Markus Greiner commented
+1 ... should at least be an available option to be notified of all messages
Jeff Wheeler commented
This would be extremely helpful as Team groups grow with users participating in a group, spinning up new channels and active collaboration is underway.
Painful this isn't implemented. Makes teams completely unusable for me. I don't have time to keep going to a channel to check what has been said.
Doug M commented
Slack has an @here and @channel notification system that works incredibly well. Something like that would be great.I can "follow" the team on Teams, but rarely do i want to see EVERY notification that comes through. It is so helpful to be able to blast the team or channel with something important, and other wise mention those who need to be mentioned. Having to @mention every person on our team in order to replicate @channel is tedious and frustrating. For our group that is currently deciding between Slack and Teams, this one thing more than anything else makes me lean towards Slack.
Joel Ross commented
Teams is not reliable as a communication system for teams if there is no way to be notified when someone tries to communicate with the team.
how can it be that there is still no notification on message in a team channel?
Please this is really a basic feature if you want to communicate in a fast and uncomplicated way....
There is a facility to follow the channel. This gives notifications in the activity tab
Coming from Slack, the lack of something as basic as this feature makes Teams feel unusable.