How can we make Microsoft Teams better?

Channel or Team Notifications

Teams does not provide any notification when someone posts to a Team channel. We have people not realising that someone's said something in a channel because people expect to have a notification that this happens. No one constantly checks Teams to see if there has been any activity.

Could there be a banner notification at least on a "per-Team" basis telling us someone has posted something to one of our channels?

At a minimum, some kind of generic notification that activity has occurred within any one of your Teams would be useful.

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Tom shared this idea  ·   ·  Flag idea as inappropriate…  ·  Admin →

31 comments

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  • Rob Nicholson commented  ·   ·  Flag as inappropriate

    The suggestion below "Slack has an @here and @channel notification system that works incredibly well" sounds interesting. My clients are always looking for ways to cut down email overload and splitting discussion within a project team into channels looks like it might help but not if you get a notification for every channel by default. So team notifications are important but one also needs a way to turn them off for a team/channel that you're interested in but don't need to be notified about. It's also critical that we still keep the Instant Message concept so that they always get through.

  • Healthcare CISO commented  ·   ·  Flag as inappropriate

    It's a workaround, but you can do this with a simple 2-step Flow.

    1. When a new channel message is added
    2. Send me an email notification (or mobile if you prefer)

    Every person will have to setup this Flow.

  • Anon commented  ·   ·  Flag as inappropriate

    +1 ... should at least be an available option to be notified of all messages

  • Jeff Wheeler commented  ·   ·  Flag as inappropriate

    +1

    This would be extremely helpful as Team groups grow with users participating in a group, spinning up new channels and active collaboration is underway.

  • Jason commented  ·   ·  Flag as inappropriate

    Painful this isn't implemented. Makes teams completely unusable for me. I don't have time to keep going to a channel to check what has been said.

  • Doug M commented  ·   ·  Flag as inappropriate

    Slack has an @here and @channel notification system that works incredibly well. Something like that would be great.I can "follow" the team on Teams, but rarely do i want to see EVERY notification that comes through. It is so helpful to be able to blast the team or channel with something important, and other wise mention those who need to be mentioned. Having to @mention every person on our team in order to replicate @channel is tedious and frustrating. For our group that is currently deciding between Slack and Teams, this one thing more than anything else makes me lean towards Slack.

  • Joel Ross commented  ·   ·  Flag as inappropriate

    Teams is not reliable as a communication system for teams if there is no way to be notified when someone tries to communicate with the team.

  • anon commented  ·   ·  Flag as inappropriate

    how can it be that there is still no notification on message in a team channel?
    Please this is really a basic feature if you want to communicate in a fast and uncomplicated way....

  • Anonymous commented  ·   ·  Flag as inappropriate

    There is a facility to follow the channel. This gives notifications in the activity tab

  • John commented  ·   ·  Flag as inappropriate

    Coming from Slack, the lack of something as basic as this feature makes Teams feel unusable.

  • Anonymous commented  ·   ·  Flag as inappropriate

    I agree. Per channel basis for notification customization is and should be a no brainer.

  • Anonymous commented  ·   ·  Flag as inappropriate

    100% This should be a priority feature. It kind of baffles me it wasn't a day 1 feature.

  • Jean-Michel Roberts commented  ·   ·  Flag as inappropriate

    We receive alert emails into a Channel and Need the members to receice (individually) notifications of incoming emails.

  • Anonymous commented  ·   ·  Flag as inappropriate

    It's difficult to get people onboard with teams when basic expected functionality like notifications are not working. And if you have ever used slack then it's even worse. Adoption is hard enough. Please don't make it harder.

  • Anonymous commented  ·   ·  Flag as inappropriate

    We have exactly the same problem here in our Team.
    We're trying to use Teams as a Slack replacement so we can keep the microsoft env of our company, but, not being able to rely on notification make "team" in Teams useless.
    I can't watch all day the app to check if someone said something.
    Isn't it the basics of that kind of software ?

  • Jacob Stamm commented  ·   ·  Flag as inappropriate

    This is a very frustrating shortcoming. I've created a Notifications channel for our dev team so that we can get notified when a pull request on our Git repo is submitted. But because there's no option to show a notification when the channel gets a message (simply making the channel name bold is NOT sufficient), it's useless. We have to continue to rely on email for these notifications now, which Teams is supposed to reduce our reliance on.

  • Stéphane Grienenberger commented  ·   ·  Flag as inappropriate

    When a new channel is created within your Team, you neither get any notification, nor activity mentioned, except in the General channel, which even if followed, you don't get any active notification. So when a new channel is created, the creator HAS to @mention the Team to tell them about it.

  • Anonymous commented  ·   ·  Flag as inappropriate

    Exactly the same problem here.
    We only use chat function, instead of channels, because there is no notification for channel messages.
    Now teams is just a simple chat tool, instead of a real alternative to #slack :(

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