Remove "status unknown" or add time like with away or offline
Sometimes status is shown as status unknown instead of offline, not sure exactly what it means but judging from what I've seen it could just mean the user is offline.
Ideally I think this status should be removed since either Teams has contact with the user and can determine the status or contact can not be established and then the user is offline (a status which you have).
If it for some reason can not be removed then I think you should at least change it so that you can see time since last activity. The same way as with statuses like away or offline, with those statuses you can see how long it has been since status change in the contact card.
my entire organization as well.
We have multiple users seeing everyone with unknown status. Personal status is also set to unknown and cannot be changed. Not everyone is affected. Several users are still working fine. Started about 30-45 minutes ago. Status briefly reappeared for others but then went back to "unknown" again. I had a status message set, and it's been cleared. When I try to add a status message, I get "Failed to set status note, Please try again." Have also rebooted to no avail.
My whole company just went to white/status unknown. We all have rebooted and the issue remains. We have no 'guest users' either. What is happening? How do we fix this?