Option to disable voice calls on mobile app
Now that we have moved voice from Skype for Business to Teams, and since I am part of a response group; I need a way how to disable voice calls on the mobile app. When I receive call to the response group, my mobile phone also rings. If I ma using my computer there is no need for my mobile phone to ring.
We use Teams mobile to always be in the loop regarding company matters, It would be nice to have a feature to disable all incoming calls on the mobile app.
Josh Batson commented
Can we make this option configurable? Due to network connectivity and headset device issues, sometimes it is easier to dial/call into the meeting from my phone and bluetooth headset, then join the meeting from my laptop to view the content. Now that this has been disabled, I can no longer receive calls to my phone, and I don't have a good headset to use in conjunction with my laptop.
Can we have make this a configurable option, instead of having one or the other?
Please bring this feature asap. My desktop and phone ring at the same time. Please provide the option to disable mobile calls. We just use the mobile app to make sure that we don't miss any updates while being away from the desk.
Please implement this feature, it us urgent. Thank you
I really need a solution to disable integrated calling. I take so many Teams calls and meetings on my laptop throughout the day -- specifically, I do NOT use my iPhone for any Teams calls or meetings.
Integrated calling on iPhone is a huge problem. When I need to return a call on my iPhone, like a REGULAR phone call, I often can't find the number because it's buried under the Teams "calls" that are forced to integrate with the Phone app on iPhone. Often the number will be deleted because too many teams calls have occurred and it gets pushed off the list.
PLEASE FIX THIS, Microsoft!
is there a setting that prevents Teams calls from showing up on my phone call history on my iPhone? i open my phone app to call someone back and I have 50 teams calls to scroll through to get the last actual mobile phone call to call that person back... its really annoying having all those teams calls in there... thnks!
Is there any progress with this issue, this was reported over two years ago, and there is no further info.
What Jim ONeill Said on April 21st, 2020
Jim ONeill commented
The ring is unpredictable. It should go to desktop if you are logged in on that device and fail over to mobile beyond that. It wouldn't hurt to have an option somewhere near the top right tools to just tick 'mobile calls only' or something like that so you can quickly run out and leave the computer running. Right now, there is no control to speak of and you feel foolish when sitting at your computer and the cell rings.
On the Microsoft Teams Android app, go to Settings>Notifications>Configure notifications.
Turn off the switch (or checkbox) for Incoming Calls.
I would also like to be able to turn off having Teams Ring on my mobile phone when selected. Currently it rings on my laptop AND mobile phone when working. Before we "upgraded from Skype" it would forward my skype calls to my mobile IF I did not answer. Now they both ring - which creates confusion.
I can disable the incoming call notification on my iphone. Simply go to Settings (within app), then Notifications and just untick the Incoming Call
For me it's like a bug: I'm on Teams on my PC, I receive an incoming call, it comes on my Phone (iOS) and on my Tablet (iOS) but nearly never on my PC. Sometime I see on the right hand side top of screen also the incoming call and then I can answer it. But my PC doesn't make any ring noise and most of the time it doesn't appear. If at least I could answer the call on my PC when it rings on my Phone, it would be great... I still wonder if this is a mising feature or a bug.
Michael Spöhrle commented
It would be great if I could disable it.
Perfect would be, if it would detect, that I have an open MS Teams on my computer and automaticly disables the Call function on mobile!
Judy Staicer commented
It is incredibly annoying to have my cell phone ring when I am trying to call customers. Then I have to wake up my phone, type in my security code, find the app (it doesn't ring like a regular phone call so it's not at my fingertips) and then by that time Salesforce tells me that the call was ended because I failed to answer the agent leg. I don't want my cell phone to ring when I am calling customers from my computer. That's what Teams on my laptop is for.. And I need teams on my phone to communicate by text with my team when away from my computer.
It may not be serious that we try to be reachable with private "bring your own" devices, but we cannot make the settings so that calls appear primarily in teams.... Please make this setting available urgently.
I should not be receiving phone calls on a Friday night while I'm having dinner when I know I've set my quiet hours on Teams. The feature is sold by microsoft as a way of enforcing work / life balance. This doesn't work if calls can still come through.
Microsoft, please advise if you are working on a way to block calls during quiet hours.
Microsoft, What is the status here?
TJ Cornish commented
Voice calls need to respect quiet hour settings.
Marc Winter commented
Teams doesn't work with Android Auto, so when in car, Teams is ringing, but I can't stop it and I can't answer the call (phone is not in reach, AND must not be operated while driving by law in germany).
Furthermore Teams App does not handle a call situation properly (incoming calls on the mobile net mess up everything when a Teams call is active.
Last but not least there's virtually no situation where I'd prefer calling over data on the ****** germany mobile networks.
So please: we need an option to disable incoming calls on the mobile app!
Really need this as I'm part of a support queue. If I'm at my workstation and can actually take calls from the queue, I don't want my mobile phone ringing. If I'm away from my desk and can't take calls, I don't want my mobile phone ringing. I DO want the app so I can check IMs and team discussions and take meetings and calls from the phone.