Option to disable voice calls on mobile app
Now that we have moved voice from Skype for Business to Teams, and since I am part of a response group; I need a way how to disable voice calls on the mobile app. When I receive call to the response group, my mobile phone also rings. If I ma using my computer there is no need for my mobile phone to ring.
We use Teams mobile to always be in the loop regarding company matters, It would be nice to have a feature to disable all incoming calls on the mobile app.
Need the ability to remove "call with teams" from ios. Absolutely bat sh*t decision to place "call with Teams" in general ios call sheet. No I don't want to call my aunt with teams. Come on. typical MS.
Pretty frustrating that we can't do this yet
Darren Tanner commented
I get very frequent spam calls via Teams that ring my phone. Extremely annoying. It makes me want to completely uninstall the app from my phone.
Hendrik Derudder commented
Quiet hours dont work on Android. Incoming calls keep coming through. no matter what you set in the options. Even with the latest Teams app (version 1416/188.8.131.529111505) saying that it should be resolved. Disabling incoming call notifications doesn't help, and disabling all notifications neither.
It does work with all other notifications. We also have a POC with Direct Routing & Teams. I must add that this also doesn't work with teams-users with :
- Voice system license & islands mode (sfb & teams installed)
- Voice system license & teamsonly mode (only teams installed)
it does seem to work on IOS though, but not on Android devices. I tested on multiple android versions , and it's the same behaviour. Very annoying, because I do like the Teams mobile app, but this is very frustrating.
Greg Wells commented
"Quiet Hours" is ok as a short term workaround, but this needs to be a "one-tap" toggle like it is on iOS. There are many reasons a user would want to turn off the incoming call notification without having to take the time to set a start and end time first.
I have the app on my phone, when I am active on my teams site within my desktop app on my laptop you would assume it would call your desktop instead as it recognizes that I'm active but no, it rings my phone instead. I've had to completely shut off phone notifications for the teams app and have to manually turn this on anytime i'm not actively working on my laptop for work.
Under Setting on the Mobile App the "What's New" section shows for an Android "Turn off all incoming call notifications" for October 8, 2019.
WHERE!?!?! HOW!?!? This would stop SO much complaining in our office (and spare some of my sanity)
Tom Moyer commented
There is an option in the Teams mobile client to set quiet hours for yourself so it doesn't ring your mobile phone. It's under Teams client > Settings > Notifications > Quiet Hours. You can set start and stop times for hours for any/all days of the week. I hope this is helpful to all!
Tom Moyer (recent MS Teams Voice admin and user)
Yes please this is basic requirement to be able to disallow teams from accessing private cell phone to redirect calls to. Only Microsoft can ***** up such a basic requirent like this.
Ben Fraser commented
From Teams on iOS, go into Settings>Notification>Incoming Calls un-check and you wont get incoming any incoming
I have also uninstalled Teams because of this. It's shameful that we have to beg for functionality so basic.
Jonas Schumacher commented
I've just unninstalled it because of this.
Jan A. Solvang commented
This is killng the user experience so please add support for removing PSTN calling in the Mobile Client. We have 5 mobile operators in Norway connected to our Direct Routing cloud proposition with fixed/mobile integration. So in our case the Teams mobile client is always disturbing the native phone dialer with inbound calls.
Hugh J Weiner commented
Need a feature to stop mobile clients ringing at the same time as my handset and computer. Using the quiet hours is helping but they need to be separated please.
Mike Carter commented
I need a feature on iOS Teams App to "Disable calls ringing to this device" though I still want notifications enabled to show me when calls have been received/missed.
disable incoming calls without uninstalling or fix the issue
Rob Whitzman commented
So many issues with the mobile app. We need to disconnect incoming calls, for now, w/o having to uninstall app.
I disabled all notifications, but receive calls anyway. wtf?
I agree! We need an option to get calls only to the computer if Teams is active there.
iOS app update yesterday (version 1.0.84) includes the changelog item "Turn off all incoming call notifications".
This sounds related to this User Voice requirement but I see no way to turn off notifications in the app nor any mention of how the feature works on either the Admin Message Center or the "What's New" page.
How does this change work and does it really give us the option to disable call notifications, ideally (and as required) only when users are not also active on the desktop application?