Option to disable voice calls on mobile app
Now that we have moved voice from Skype for Business to Teams, and since I am part of a response group; I need a way how to disable voice calls on the mobile app. When I receive call to the response group, my mobile phone also rings. If I ma using my computer there is no need for my mobile phone to ring.
We use Teams mobile to always be in the loop regarding company matters, It would be nice to have a feature to disable all incoming calls on the mobile app.
Anonymous
shared this idea
35 comments
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Criss
commented
Yeah this needs to happen for SIP over Teams to be a real option. We've been trialing it for less than a week and it's driving me mad. I need to be in the Response group to monitor support calls on my polycom phone but can't have my mobile ringing off the hook in every meeting I attend!
Logging out of the App or setting to DND just means my Team can't get hold of me at all. Poor.
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Wayne Singh
commented
Agreed. We have just moved across to Teams and most of us have a handset (polycom), PC and Mobile with Teams app. All 3 ring whenever a call comes in and it is really not helping peoples confidence in the system.
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Todd Scheinoha
commented
We moved to Teams and Love it. Our end users love it as well but this Problem that it rings on their Softclient/Teams on PC and Mobile and the Desktop Phone is ridiculous and it is killing adoption. Come on Microsoft get this fixed. We are championing your product but need you to get this prioritized.
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Nicholas Bird
commented
on a mobile, teams does not have gsm support, but my native system client does. So it is better to use the native app (not MS teams) for calls. Having both installed is an unworkable user expereince without the option to disable calls in teams.
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Charles Rube
commented
We have app on smartphone, app on desktop, and skype/teams phones. Need to be able to turn off which one rings.
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AR
commented
Please add this feature. I get spam phone calls all day in teams and I dont need them ringing on my cell phone.
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Bonnie
commented
Same here! Even worse, *only* my cell is getting the *work* voicemails. My computer/phone does ring normally if I'm in the office, but if I don't answer and the person leaves a message, it doesn't show up in my work email at all, only my mobile inbox. (And yes, I've checked both the phone app and the computer program to make sure call forwarding is turned off!) I need to keep the app for the messaging feature, but I need to be able to turn off the phone side!!
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Ewoud
commented
Same here, when I'm out of office i don't want my phone ringing on every service call to the company. Even with the Quiet day's/Quiet hours and the notifications set to block the calls the app is still ringing and pop-up/screen overlay on vioce calls.
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Liam L
commented
Have this on my phone and my tablet and whilst sat at my desk all three ring. So annoying
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Yann
commented
Same thing here. Cellphone rinning in same time as my computer. Also, when I'm out of office, I don't want to get awake by a Teams call. I already disable all notification, but it's not enough, i still have the call pop-up on my phone
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Anonymous
commented
Please add. We have just moved to teams. My mobile rings when I am sitting at my PC desk. Also I do not want the call functionality on my mobile at all. Happy to take calls at desk but out of office only want chat/notifications. The rest can go to voicemail.
- Always receive calls in the app.
- Do not receive calls in the app when I am active on Teams on desktop.
- Never receive calls in the app. -
Anonymous
commented
Just got moved to MS teams voice and agree with everyone that there needs to be a way to simply disable calls on mobile. I use IM / Teams chat extensively and now get voice calls day and night. Very annoying and seems like an easy thing to develop.
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Anonymous
commented
Typical modern day dev retardation.
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Jason
commented
Agree on this one. Our users are all setting them selves to DND so no one can call each other. all because the mobile phone goes off day and night. Currently the only options they have is sign out of the app or set their status to DND.
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Anonymous
commented
After the rollout here I've had to remove it from my mobile. I don't mind receiving chats as text over my cellular plan but I really don't want to be paying for SIP calls and should have the option to turn that aspect off on the mobile app. Plus I agree with the others about the annoyances of this ringing at all on the mobile when using the desktop app.
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Dominik Marin
commented
This seriously needs to happen soon. Especially annoying with call queues.. every single employee refuses to install the app because of this so no collaboration is happening while not at the computer. Teams would have such potential but this alone is completely killing user acceptance
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Nicola Whate
commented
Team calls continue to ring on my mobile when answered via the computer. An option to disable when at desktop would be very helpful
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Anonymous
commented
I need this - like others have said above, if my phone has teams running, then calls go there instead of the computer. Bloody useless especially as I can't then transfer to the computer.
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Jonathan Papworth
commented
Just installed Teams again - on a Sunday, when the phones are quiet - so I can read the team chats from the week. Expect to uninstall it again mid Monday morning when fed up cancelling calls that people in the office can answer but interrupt my meetings. Round this loop about a dozen times now. Why can't Microsoft understand how rubbish this aspect of Teams is - I give negative feedback on the app every time I reinstall - why can't they listen and fix this problem?
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Mark Phunk
commented
Ug, there is no solution to this? If I have the android app on my phone all my teams calls go there. The only thing I can do is turn my phone off, so the calls come to my computer? That's crazy!