Option to disable voice calls on mobile app
Now that we have moved voice from Skype for Business to Teams, and since I am part of a response group; I need a way how to disable voice calls on the mobile app. When I receive call to the response group, my mobile phone also rings. If I ma using my computer there is no need for my mobile phone to ring.
We use Teams mobile to always be in the loop regarding company matters, It would be nice to have a feature to disable all incoming calls on the mobile app.
Anonymous
shared this idea
53 comments
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Greg Wells
commented
"Quiet Hours" is ok as a short term workaround, but this needs to be a "one-tap" toggle like it is on iOS. There are many reasons a user would want to turn off the incoming call notification without having to take the time to set a start and end time first.
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Anonymous
commented
I have the app on my phone, when I am active on my teams site within my desktop app on my laptop you would assume it would call your desktop instead as it recognizes that I'm active but no, it rings my phone instead. I've had to completely shut off phone notifications for the teams app and have to manually turn this on anytime i'm not actively working on my laptop for work.
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Lindsey
commented
Under Setting on the Mobile App the "What's New" section shows for an Android "Turn off all incoming call notifications" for October 8, 2019.
WHERE!?!?! HOW!?!? This would stop SO much complaining in our office (and spare some of my sanity)
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Tom Moyer
commented
There is an option in the Teams mobile client to set quiet hours for yourself so it doesn't ring your mobile phone. It's under Teams client > Settings > Notifications > Quiet Hours. You can set start and stop times for hours for any/all days of the week. I hope this is helpful to all!
Tom Moyer (recent MS Teams Voice admin and user)
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Anonymous
commented
Yes please this is basic requirement to be able to disallow teams from accessing private cell phone to redirect calls to. Only Microsoft can ***** up such a basic requirent like this.
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Ben Fraser
commented
From Teams on iOS, go into Settings>Notification>Incoming Calls un-check and you wont get incoming any incoming
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Tyler
commented
I have also uninstalled Teams because of this. It's shameful that we have to beg for functionality so basic.
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Jonas Schumacher
commented
I've just unninstalled it because of this.
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Jan A. Solvang
commented
This is killng the user experience so please add support for removing PSTN calling in the Mobile Client. We have 5 mobile operators in Norway connected to our Direct Routing cloud proposition with fixed/mobile integration. So in our case the Teams mobile client is always disturbing the native phone dialer with inbound calls.
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Hugh J Weiner
commented
Need a feature to stop mobile clients ringing at the same time as my handset and computer. Using the quiet hours is helping but they need to be separated please.
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Mike Carter
commented
I need a feature on iOS Teams App to "Disable calls ringing to this device" though I still want notifications enabled to show me when calls have been received/missed.
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Anonymous
commented
disable incoming calls without uninstalling or fix the issue
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Rob Whitzman
commented
So many issues with the mobile app. We need to disconnect incoming calls, for now, w/o having to uninstall app.
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Anonymous
commented
I disabled all notifications, but receive calls anyway. wtf?
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Anonymous
commented
I agree! We need an option to get calls only to the computer if Teams is active there.
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Matthew
commented
iOS app update yesterday (version 1.0.84) includes the changelog item "Turn off all incoming call notifications".
This sounds related to this User Voice requirement but I see no way to turn off notifications in the app nor any mention of how the feature works on either the Admin Message Center or the "What's New" page.
How does this change work and does it really give us the option to disable call notifications, ideally (and as required) only when users are not also active on the desktop application?
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Anonymous
commented
Agreed. Several of our team members are super frustrated by it ringing desk phone, computer, and mobile phone at same time. There needs to be options for which device rings and what priority order to go in. It's hampering our full adoption of Teams.
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Meike
commented
this is ridiculous... there has to be an option to set a primary device for receiving calls (i.e. mobile app or Desktop). At the moment we have to turn OFF the mobile to stop the call from defaulting to the mobile app when we are in the office.
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Criss
commented
Yeah this needs to happen for SIP over Teams to be a real option. We've been trialing it for less than a week and it's driving me mad. I need to be in the Response group to monitor support calls on my polycom phone but can't have my mobile ringing off the hook in every meeting I attend!
Logging out of the App or setting to DND just means my Team can't get hold of me at all. Poor.
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Wayne Singh
commented
Agreed. We have just moved across to Teams and most of us have a handset (polycom), PC and Mobile with Teams app. All 3 ring whenever a call comes in and it is really not helping peoples confidence in the system.