when someone calls me, the call goes through my teams app on my phone. i am unable to "join call" or call my coworker back on my computer.
when someone calls me, the call goes through my teams app on my phone. i am unable to "join call" or call my coworker back on my computer. i have tried signing out of teams or even uninstalling the app on my phone while someone calls me (trying to answer on my computer) but this hasn't been helping. this issue basically renders teams useless to me.
kelly
shared this idea
2 comments
-
Jared Streeto
commented
I have the same issue. It works both whens (when I receive a call and when I make one). Although, sometimes it works, but more often than not it doesn't. It will then tell me I missed a call in the activity section. I have to then use Skype to make a VOIP call, which defeats the purpose of Teams and keeping all communication in one place.
-
SFUQUA
commented
This sounds like the same problem my team has had in the past few weeks. I have Teams on my phone but not actively signed-in, so I don't know if it is forwarding to my phone. I am unable to answer most calls, as no "answer" (or "decline") button shows up. I just see "missed call". Others in my company who do use their phones have complained about the behavior described by kelly. Chats that start in a channel or a scheduled meeting seem to work better than individual chats. I end up reverting back to Skype.