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Support for Airpods

I couldn't hear people talk nor could they hear me when I had my airpods connected to my device. Only happens with teams so I know the problem is not my airpods plus I have confirm with other coworkers who have the same thing happen.

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  • Kevin commented  ·   ·  Flag as inappropriate

    It can't take this long to fix. Yet another example of MS serving itself before its customers.

  • Anonymous commented  ·   ·  Flag as inappropriate

    Putting in my vote here as well, as this is an essential feature if Teams wants to be a competitive platform

  • Anonymous commented  ·   ·  Flag as inappropriate

    here is a work around. Its not great but it works.

    1. connect airpods to pc/laptop via bluetooth
    2. right click on speaker icon and click "open sound settings"
    3. click advanced sound options
    4. when teams starts it'll be very loud, but turn down volume on teams audio scroll bar (there may be two). I find setting volume to 4-5 works best. Default is set to 100

    Ridiculous that Microsoft hasn't fixed this.

  • Patrick commented  ·   ·  Flag as inappropriate

    Not only airpods. I use Samsung Galaxy buds+ and I can change volume on all Windows programs and internet sites, just by changing the master sound. But Teams is not using this master sound setting. When I attach a wired headphone, i can change the sound in Teams with the master sound adjuster. In teams I can change it but only when accessing the voice and mic settings in Teams itself.

  • Ravi commented  ·   ·  Flag as inappropriate

    MicroSoft does not seem to care about this issue, as there is no progress since Alex responded on November 3, 2020 that they are reviewing the ask. Its almost 6 months!!!!!

  • Mariana commented  ·   ·  Flag as inappropriate

    Same problem with the rest. Cant control volume when using airpods pro. Bought this mainly for meetings 🤨

  • Nico commented  ·   ·  Flag as inappropriate

    I'm using AriPods Pro on Win10. On teams the volume is to high and I cannot modify it from common buttons but I have to configure it from setup, mixer section. 1% of volume is very high, please fix it.

  • Kevin commented  ·   ·  Flag as inappropriate

    I’m using AirPods Pro on win10. Minimum volume on teams is way too high - 1% on win10 is equivalent to 30% on iphone

  • Anonymous commented  ·   ·  Flag as inappropriate

    hi i cannot control the volume during meeting in ms teams, the sound always ended up so loud even i have lowered down the volume, please resolve this asap

  • Anonymous commented  ·   ·  Flag as inappropriate

    Please fix this issue. I can't use my airpods any longer. After 10 mins the sound is lost and I have to reconnect my BT device. Also the volume is to loud.

  • Anonymous commented  ·   ·  Flag as inappropriate

    I can't control the volume and it's way too loud even at the lowest level. It's already 2021 please resolve this problem as soon as possible. So frustrating.

  • Dave H commented  ·   ·  Flag as inappropriate

    I cannot control the volume of my airpods while in teams meeting. Please resolve this issue.
    Thank you.

  • Anonymous commented  ·   ·  Flag as inappropriate

    Please resolve, you’ve spent the time to make the iOS teams app, you just need to make it work properly now with the Airpods

  • Anonymous commented  ·   ·  Flag as inappropriate

    When I try to use my AirPods Pro with teams under windows it is not functional.
    When I am using my AirPods Max with Bluetooth connection it works but I cannot control the volume neither through the AirPods button nor through the laptop windows settings.
    It’s a shame !

  • Anonymous commented  ·   ·  Flag as inappropriate

    I cannot control the volume of my Airpods Pro when on a teams meeting - Do you have a solution for me? If not, please resolve this troublesome issue. Thanks.

  • John commented  ·   ·  Flag as inappropriate

    I think this is a deeper problem with Bluetooth period. I cannot control the volume, mute, end a call from any Bluetooth headset. It may even be a Windows issue.

  • A Crosbie commented  ·   ·  Flag as inappropriate

    You can play with default audio volume theough Steeings, but not the mic; everyone says I sound like I'm at the bottom of a well.. Also noted it's routing as a "Call" whether you are in a teams chat or using telephony. Teams should be able to distinguish the two!!

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