Teams crashing about 40% of the time when in calls
Started doing this the last couple of weeks.Pretty erratic: sometimes it is when you share your camera or when you share both camera and screen. Hard to pinpoint what causes it exactly but straight up calls (without cams) seem to work fine.
If you are experiencing these crashes, we would like to investigate. Logs will help us do so.
If you’d like to send logs, please:
- type (windows key) + R
- type “(percent) appdata (percent) \ Microsoft \ Teams \ logs.txt” into the open box (without the spaces, parenthesis, and quotes)
- save the file
- send the log file that you saved to firstname.lastname@example.org
we are having the same problem, when we share a screen them teams crashes and says glitch
For example, I can reliably crash Teams by answering an incoming call with the video button.