Shared Channels across organizations
Shared channels across organizations will allow people in an organization other than yours to collaborate on a shared project or v-team.
Jagjeet Singh commented
A pretty important feature for a company who provide supports to other companies.
Another idea is for each Team to have an external-to-the-team Channel as a type of 'message board' that all other members/teams of the organisation can post to, with the addition of subchannels that can be created to allow better targetting of such posts to members of the target team or even subgroups of members of the target team. Members of ths target team can then subscribe to/make themselves members of any of their Teams' sub channels and so handle the commuications arriving in that sub channel. The concept is that a Team has an organisation-facing 'service area', that others can leave messages or posts or queries to e.g. specially created sub channels such as Suggestion box, Likes/Praise, technical issues, priority issues, complaints and so on. This channel would have its own Wiki to include e.g. instructions on how to work with the service area best, how to construct and where to leave your messages, SLAs etc. It also makes sense for sub channels to have their own wikis as well
Frank Wang commented
Even within the same organization, shared channels between teams is also a critical yet missing feature. Without this, your only option is to build huge teams that include everyone from multiple teams, but then everyone will have visibility of all team content...
this is all really important and we need this asap! please fix this microsoft. i say 'fix' because teams is 'broken' without these collaboration features...