click to dial
Add Click-to-dial for tel protocol. Our staff makes a lot of calls and has to copy and paste phone numbers right now. Would love to see an option for Teams to handle "tel:" protocol or another option for the ability to click-to-dial phone numbers within a web browser. This needs to be supported on Windows and Mac.
Paul L commented
I have an old 2005 softphone that has this function. You can set a hotkey to send any copied text to the dial pad. Of course it fails if it is not a phone number but it is still very useful.
Hi Everyone... I spoke to our Microsoft account team about this desired feature as well as this affects the ability for a very large customer to make phone calls from their current CRM system. I will post any updates I receive from MSFT here.
Consider supporting this feature via TAPI/CSTA or other standard CTI protocols and it would allow a long list of software applications to quickly provide functionality with Teams for Click to dial as well as answer call popups when receiving an incoming call.
Marcelo Povolo commented
It is not that difficult to have an API to make a call. Very handy for people that call all the time.
Gin McMillan commented
click to dial in emails for phone numbers please!!!
Hum, lets see posts in this thread go back 2 years and there are 421 votes. Does anyone read this?
We bought Teams to dial from Outlook, and it does that from the basic Contacts view (not People view), but once you open a contact card the only way to dial is copy and paste.
Teams should recognize a phone in ANY content (Browser, PDF, DOC, XLS, TXT, etc.) and dial it. It should work a LOT better with Outlook.
Please modify the click-to-dial format to remove the space after the country code in Teams bridge numbers. Participants that use an Android phone to dial into the meeting are unable to use the click-to-dial format and have to manually dial the number.
Tel: does trigger dialing in Teams.
Its just broken and doesn’t handle the syntax properly.
The "Join Teams Meeting" button, in outlook, generates the following URL in the invite which Teams can't process itself.
tel:+1%20647-749-0000,,111111111# (I modified the conference number)
It tries to dial but fails.
Rob W. commented
Let's face it ...This is just another example of a product that should be in Beta. We are forced to sell other HPBX products that plug into Teams. I am hoping to simplify by adding Teams as our default HPBX but have been struggling with bugs and "features that will be implemented in the future" for over a year. Come on Microsoft!
Click-to-dial in Outlook would be nice.
Josh Folcik commented
Yes, remove the %20!
Stefan Morgenbesser commented
This tool works fine...and it's free ;)
on androids, the click to dial is formated as HTML with a space (%20) between the country code and the Area code. Android interprets the %20areacode as the country code for Egypt 20, and makes a long distance phone call for every Teams invite.
I don't know why MS can't seem to get the invitations formatted properly. Skype worked flawlessly.
Jon Orton commented
Please add this. We are rolling out Teams as a VOIP solution, and I can't believe this has not been thought of.
Before we rolled out MS Teams we could use one-klick onto a telephone number within Outlook contacts via our Unified Communication system(CTI application).
Since we use Teams the phone numbers do not appear as a TEL: link anymore.
So please add one-klick function also to Teams "TEL: link" handler, to be again able to dial via third party dialing application!
Matt Haaz commented
Please add one-click dial for conference bridges ASAP!
Matthew Zeunert commented
This does work in Edge, I just tested it after setting the system default protocol of TEL to Teams. I was not able to make the below suggestion of Chrome work with the LinkedIP Click To Call.
Jules Fishelman commented
please prioritize this. enabling single click dialing into teams from websites on PC and mobile is a big miss/ask for our users
I want click to dial and right click - dial options everywhere on my PC.
Maximo Gomez commented
You can use this extension to be able to use click and call with Google Chrome
You do not need extension with Edge
Here is the process :
1)Select Teams as Default Tel Protocol in W10
2)if you use Google Chrome install the extension
3) in the extension select option 2 or 3
4) Click on your Number
5) The system will ask you if you want to use Teams to make this call