I'm missing some chat history
I have a chat with 2 colleagues. I saw some messages from one colleague in our chat on my Android phone on my way to work. When I got to work and started Teams for Windows 10 I started chatting with my colleague again, but I was missing a big chunk of the conversation history. Any idea what might be going on? It’s a real bummer not knowing if I’m missing messages. Especially weird that I saw it in one client (Android) but not the other (Windows 10).
I have the same problem and a lot of my customers also. This needs to be solved as soon as possible!! It is also that I can start a new conversation and the other person is replying but I cannot see it.... I do not want to use my email or Skype to be able to have a private conversation.
Patrice Michel commented
I have experienced the same problem on January 25th 2019
James Walsh commented
We have a user experiencing the same problem too.
Mario P. commented
This week I also discover my Chat history and frequent chat coworkers history has been intermittently showing and not showing. feel free to reach out if you need logs.
Charles Roddie commented
Thread about this issue:
Confirmed here too. Messages are perfectly synchronized between Teams in browser, macOS app, iOS app and Win7 app. But in Teams for Win10 I'm missing messages regularly.
This is a bug, that i am also facing . android receives something overnight that wont appear on the windows client ..
I'm having the same problem with my iPhone. If I post a message on my iPhone and get a response. Then I go to my desktop, the message that was posted to my iPhone (from a colleague) doesn't show on my desktop. There doesn't seem to be any way to refresh the chat on my desktop so I can see what happened on my phone.
Similar Issue. Message was on mobile app, and I could see the message preview for it. But it was not in the Conversation on my desktop app. I signed out, and signed back in and it populated.
I have found the same thing, messages sent from my Android phone are not reflected in the chat windows in Windows 10.
The resolution for me is to log out of the Windows 10 client and log back in, these resolves the missing messages.
It's only started appearing recently, so perhaps a recent update to either the Android or Windows app that is causing the problem?
Frederik Jensen commented
Similar case with iPhone app and Mac