Add better support for full room cameras
We use this camera in our conference room: https://www.owllabs.com/. It is designed to show a 360 degree view and also focus on the speaker(s). When Teams does its own resizing of the video, it often cuts off portions of the view from this camera. It would be nice to force teams to always show the full perspective from this camera (even if it is resized smaller). It would also be nice to set this as a "primary" camera in the meeting, so that it is not resized smaller.
We use Meeting Owl and have multiple MS Teams accounts and we don't understand why this continue don't be support.
@MS any update on this? Really need a fix ASAP
We Love Teams and we love meeting Owl. It would be great if they worked seamlessly.
Peter McDermott commented
Would be great to have an update since January of last year as evangelists within enterprises are getting embarrassed by shortcomings like these....
How to explain my board after my "sales talk" for the benefits Teams? We replaced Skype for Teams and still waiting and wating for months now.
Yes, my board only had meetings with ... our good-old Polycom CX5000 roundtable camera....
I am also having this issue!!!! I have two rooms and both are doing the same thing... this is a HUGE issue when the Rooms systems are designed for Board Rooms, to see multiple people.
Microsoft you need to fix ASAP
Ingrid Sandoval commented
Considering Teams, but need it to work well with Meeting Owl.
Mike Furst commented
Need a solution as we migrate from Skype to Teams. It's a barrier.
Roberto Simi commented
Please add this to your roadmap priority
This is also an issue for us. Any updates?
Chukwu Isdore commented
It will be great for Microsoft to bring this fix on Teams since Skype for business has it and Teams is now taking over from Skype for business. it seems naturally logical that Microsoft would not leave this feature in Teams now! We have Microsoft Teams and want to implement 360 degree camera meeting room.
We want to faithfully go ahead believing that Microsoft will do the needful in the most shortest time.
Christian LeBourgeois commented
It shouldn't b just for "room cameras" but even cameras on your pc. The laptop could have two people sitting in front of it and it not only starts off with an extra 10-15% zoom but it also will crop the screen if ANYONE else join... even a dial in user.
So in the scenario above I have 2 people that cannot fit on screen unless they are cheek to cheek which isn't going to be a good workaround I tell my users, and additionally you have an entire half of the screen with a bluish background and a phone number indicating the dial in user who we do not need to see AT ALL. This is the same issue Skype for Business had which made their platform vastly inferior to all the other meeting platforms (Zoom, GoToMEeting, Webex, etc)
Please make this a priority, I have a large number of Room Cameras that are being impacted by this switch to teams.
We have started using Teams for conferencing after being forced to move form Skype for business and typically we do conferencing with 10+ people in the room and anywhere from 2-10 people remote on cameras/phones. This auto cropping is having a big issue in our ability to conduct meetings as it currently only shows half of the room without the ability to modify more advanced settings to maybe at least limp along.
We are now selling good numbers of MTR's for use as room-to-room solutions. This image cropping makes perfect sense for desktop use but is simply wrong when communicating with a meeting room. We love Microsoft, Teams and the MTR solution but we are getting complaints and it's hard to handle them when we don't have a solution to offer (apart from Zoomrooms)
Ash Parker commented
I just had a meeting where all I saw was an empty chair because the two people I was talking to happen to be sitting on the right hand side of the view. It got cropped to profile and they got cut out. The resolution of the chair was excellent though.
Mehmet Demirörs commented
UNDER REVIEW since 8 months?
There are other post refering to the same issueas this one.
Can you pls. merge the votes and the ideas?
more than 300 votes - Wide-angle web cams are cropped
Come on Microsoft, surely this isn’t a big ask
I read the comments thusfar and this one below sums up our experience. Losing Skype and now Teams is not resizing the video properly... Microsoft please fix!
TomK commented · June 13, 2019 12:29 ·
Please fix this Microsoft. Owl was compatible with Skype, but now that Skype is a thing of the past we need the camera to be compatible with the Owl camera pronto-quicko!
Ronnie van Gelder commented
I have seen several topics on this issue, and it feels like it 's not being picked up. We have loads of team meetings with bigger groups and wide angle cameras. Especially when I'm together with 2 other participants, I only can see half of the room.
This is a huge limitation of Teams. Loads of other video meeting tools/apps have this feature working. It wasn't an issue on Skype. I agree on the latest comment.
Can you please update this topic and make it a big priority?