Share system audio during meetings
During meetings we need to be able to share an online video with team members. Videos could be in Stream or Youtube or Vimeo or others. And this includes sharing the video sound. Currently we use normal Teams screen sharing, but all team members on the call can either hear or see, the video/audio are always asynchronous.
Thank you for your feedback. We are happy to announce that Mac support for sharing system audio is now available to all Mac users. For more information about sharing computer sound, please visit https://support.microsoft.com/office/share-sound-from-your-computer-in-a-teams-meeting-or-live-event-dddede9f-e3d0-4330-873a-fa061a0d8e3b.
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Stuck on step 1 already. Do not see the "Include computer sound" as an option.
How to enable
Before sharing a Desktop or Window during your meeting, toggle “Include computer sound” on.
Brother Igsy commented
Is there any update on this? Our administrator does not allow public preview and it's painful asking other team members to present so we can have audio.
This is still an open issue, how long will it take to resolve this?
John Pill commented
Whats going on with this. I had the button to share computer audio on my mac yesterday after updating the app version. It prompted me to install a driver. I did so. The sound didn't work. So I restarted everything. Now the Share Computer Audio button doesn't appear. This was supposed to have been rolled out months ago!
MS stop releasing silly emoji faces and get the basics working first!!!!
Kirby Hsu commented
Need it to work for the IPAD!
Is there any update on this? My company does not allow public preview and we need it for the 9th March :(
Was working perfectly fine on version 1.3.00 xxxxxx on Friday 26th. Now my client has been updated...
You have Microsoft Teams Version 1.4.00.4971. It was last updated on 01/03/2021.
...and when I share audio, as soon as I click the window/desktop to share, my class can hear both my mic and my system audio but I cannot hear them or my own system audio!
I tried reverting to the previous version by dumping and reinstalling the app from MS but still the same. I'll try deleting the driver next when I get the time.
Running macOS 10.15.7 Catalina and had no issues at all last week.
It's pretty grim lads
Vishal Pillai commented
Hello Alex, firstly I appreciate the hard work you have put in to get this up and available to us.
As I am a student and do not have access to public preview. I would like to know when the share audio option will be available to normal users.
I've got a presentation tomorrow with 120 students and I can't believe I have no way of presenting my sound to them! What an embarrassment! Typical Microsoft - Apple feuds .. and it's us who suffer!
Please can you share the process to allow me to share computer audio in teams when using a MacBook Air. I have seen all the comments and right now nothing works. This is extremely frustrating as the "share computer audio" button does not exist.
We really need this option to be publicly available immediately. I had a situation occur today where I was forced to teach a class from home on my MacBook and I was unable to do so given that I can not change my administrator permissions with my district and I was unable to share system audio. It's highly concerning that almost a year into the pandemic and roughly eight months after the first thread addressing this issue was created, the software still has such glaring issues in it. I am very disappointed in Microsoft and upset that it is keeping me from doing my job.
UPDATE: First thing I discovered? This feature is only supported on certain Apple operating systems. According to MS, they only "support" the last 3 Apple OS - which would be BIG SUR, CATALINA, and MOJAVE. Since I run a large Apple lab I was able to test several systems. Sharing screen audio in TEAMS meeting does not work on High Sierra (4-systems old) and does not work on CATALINA (which is just 1 OS old). In fact with Catalina, I got the same "ran into a problem-give it another try" error message - and then it does not download the driver.
It works on MOJAVE - sort of. It will share YouTube audio and you can lower the video volume and continue instruction, and you can mute your mic without fear of losing the video audio. That's actually the expectation of this feature.
It does NOT share audio from DAWs such as Pro Tools - and I tried configuring my audio several different ways. I tried with and without my interface; I routed audio to default computer output, I even routed audio to the MS driver that downloaded. I could not share screen audio from Pro Tools out to my students at home during TEAMS meeting.
So far all I can get to function is YouTube. And - you'll need to share the entire desktop; choosing just the YouTube screen didn't work. I have not tested it with PP or other apps on my computer that may involve sound (I ran out of patience).
Ironically I had a meeting with a producer recently and he shared his audio from Pro Tools to all of my students without any issues, no problem - but we were in a ZOOM meeting!
So it's apparent that the feature we're asking for can actually be done. My guess is that that MS cannot figure out how ZOOM is making it work. So at this time I would say MS is not finished. Too bad they (MS) didn't actually read this blog with responses from actual users who are doing multiple TEAMS meetings with real students DAILY!
It now appears the "driver" is attempting to load, it gives me the message asking to do a one-time install of a driver (this is new). EVERYONE IN OUR COUNTY was working remote today due to weather, so this would have been great if it worked... However, I get error message when trying to the load driver:
"Couldn't install driver. WE ran into a problem. Give it another try."
HOPEFULLY this issue is ironed out soon, going to try it on other Macs tomorrow with different OS installed.
Tarun Jacob commented
Can you please bring it into the app? I am not in the position to ask IT to modify admin settings..
When presenting from a Mac I am unable to share system sound and thereby not beeing able to share video clips and such .. please bring this feature to OSX also !
For me, something goes wrong every time I try to share audio with both the “new” feature and the workaround when I try to use EXTERNAL HEADPHONES as my sole output. Both work well if I have the Built-In Speakers selected, either by themselves OR in a Multi-Output device including both the External Headphones and the Built-In Speakers.
On Teams, it works when I use the Built-In speakers OR the Multi-Out for the output settings. Any idea why I must include the Built-In speakers to make this work? I’ve included screenshots of everything mentioned. Thanks!
Come on Microsoft, what's up with this "phantom driver" that nobody has seen?? After all of the semi-fanfare - nobody can get this feature to actually work on a Mac.
And the best we get from MS is silence - no response at all. Great customer no-service.
Neil Potter commented
Tested on two macs with latest Teams (1.3.00.33671 ) and latest Catalina OS (10.15.7) in Public Preview and Developer mode.
I now get the "Include computer sound" option, but the sound at the other end is clearly just the microphone looping back. If I mute the mic to stop any chatter, the sound of the video stops too.
Teams never asks to install a driver for the audio, and with the mic active, the sound is poor at the other end.
Trialled this mornings Live Sound Class.
My admin had to enable Public Preview for my account, I had to enable it also through my Profile. Worked absolutely fine....but Teams only outputs in Mono.
Good luck teaching Stereo concepts
I get the option to share audio, but no driver install pops up - it still works though. I had to ask my IT support to enable Public Preview for me, then had to also enable via my Profile > About.
It seems to be working, but not if I use a headset - just having my output and input set to internal.