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Don't generate random names for channel email address

After you create a new Channel, when you choose "Get Email Address" it generates an email that is just random characters. It would be nice if it generated an email address based on the Channel name like it does for a new Team. Other suggestions have asked for the company name to be in the email address, or for the IT Admin to have more control of the name, such as the ability to customize the name.

Example Channel named Channel1
Current: af7b9300.<redacted>@amer.teams.ms
Ideal: Channel1@amer.teams.ms

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Kevin shared this idea  ·   ·  Flag idea as inappropriate…  ·  Admin →

12 comments

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  • Walter commented  ·   ·  Flag as inappropriate

    There is another issue with this setup and eDiscovery. When searching for emails sent to a channel through the Security and Compliance module the to email changes to TEAM@default-tenant-domain.com, and then the actual subject points to the channel in question, except it cannot be decoded (ie TEAM/ParentMessageId/EmailSubject). If the ParentMessageId would be the name of the channel that would allow one to figure out which channel this was sent to.

  • ...just BE... commented  ·   ·  Flag as inappropriate

    As Teams adoption increases, the more advanced users are discovering the value in routing alerting and other auto-generated emails to their different channels for the Support teams.

    Currently, there's only an on-off switch and no ability to force the email from external senders through third party spam services like ProofPoint.

    The option to allow admins to force all channel email addresses to adopt the custom domain name rather than the current one (contoso.com vs contoso.onmicrosoft.com) will increase the ability to secure the environments and avoid adoption decrease due to InfoSec forcing the capability to be completely turned off

  • Anonymous commented  ·   ·  Flag as inappropriate

    Adding the Channel Email to an Outlook Email is helpful but including the Team name and full Channel Name makes the email address extremely long to the point I will not use it for when sending emails externally.

    It would be helpful to be able to customize the Email Name or Shorten it.

  • Andreas commented  ·   ·  Flag as inappropriate

    This should be optional since it could be a security concern if anyone can guess the email. Also there is a middle ground here where there is an unguessable part but channel and team is added to the email as well.

  • Jeff Parker commented  ·   ·  Flag as inappropriate

    Also, instead of the amer.teams.ms (and its many variations) domain could the email address please use the tenant domain?

  • David McKnight commented  ·   ·  Flag as inappropriate

    I'd also like to see us use some form of the group and tenant email address rather than the awkward "abc4567d@amer.teams.ms" -- it should be <channel>.<group>@<tenantEmail>.com.

    Since the group email is created at the time the group is created, it's a waste not to leverage it. Not to mention an Enterprise is going to prefer that email appear to come through the tenant rather than a third party service.

  • Tim commented  ·   ·  Flag as inappropriate

    Can we change the way that the Team Channel email address gets created, we would like to see the Team name followed by the channel.

    We would like to see this information appear in the address book in this order.

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