do not send messages when <enter> is pressed. change to another shortcut key.
I have to edit my messages several times because every time I press enter for a Carriage Return, it sends instead. I know the shortcut key for Carriage Return is SHIFT+ENTER but its not very intuitive and makes for miscommunication. Thank you for your consideration.

276 comments
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Duncan Faulkner commented
Slack allows you to change this to Ctrl + Enter which makes it a lot easier, not saying this should be the default, but at least allow us to change it (also in the linux app not just the browser)
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Maxime Massaer commented
Definitely, please do the same as on LinkedIn (which is owned by Microsoft now btw, so they can take it easily...)
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Anonymous commented
I agree! This feature should be changed! I want options!
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John Kenny commented
I too could really use this option in Teams as i use the enter key on IM far too much so rather than trying to remember to use Shift + Enter removing this Send on Enter in Teams Chat would be idea and as others have mentioned this is an option in majority of other IM apps so please add this to teams ASAP..
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Michelle Spaul - Delta Swan commented
LinkedIn on browser is one of the best examples of giving people the choice on this. It would be a great option on Teams.
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Liz commented
Shift+ Enters is a short cut for sending email, so why not make sending chat consistent with that, then people can use Enter for carriage returns like normal.
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Morten Hattesen commented
This is a model example of a design that violates POLA (Principle of Least Astonishment).
The action performed when pressing the [Enter] key is inconsistent, depending on whether or not ...
* the formatting toolbar is enabled
* you are currently writing/editing a bullet/numbered list.https://en.wikipedia.org/wiki/Principle_of_least_astonishment
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Austin Barrett commented
This should be like any other chat application, and have either ENTER to send or ENTER to make a newline, or (better) have a checkbox below that says "Use ENTER to send". If checked, ENTER would send. If not checked, ENTER would make a newline, and a send button would appear beside the option. This would clearly also serve the purpose of communicating to the user what ENTER will do.
Instead, Teams is inconsistent, where sometimes SHIFT+ENTER will make a newline and ENTER will send, and other times, ENTER will make a paragraph break, and SHIFT+ENTER will make a newline.
It's annoying, because there's no indication of what will happen, and it's inconsistent. For example, I was typing a comment with a bulleted list in it. I typed the first line, and then hit SHIFT+ENTER out of caution. Then I started a bulleted list, and when I reached the end of the list, I hit SHIFT+ENTER out of caution to make a newline, and it made a newline within the bullet. In order to escape the bulleted list, I had to hit ENTER. Then I typed some more stuff, using ENTER for newline since I had established that ENTER meant newline. Finally I wanted to make a change to the first line and break it into two lines, so I moved my cursor back to the top and pressed ENTER, and it sent the message. So in the same message, depending on where the cursor is, it will either create a newline or send (a non-reversable action, since deleted messages stay there but with the text replaced with a message about it being deleted, and if you edit, it will forever say "edited").
This _must_ be a mistake, because there is no way anybody would ever be OK with behavior this inconsistent, right?
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Office 365 Japan Support Team commented
投稿時にエンターキーで改行するのではなく送信されてしまうのが非常に使いづらいです。
現在、会社で利用していますがPC操作に慣れていない人も多く、ショートカット「Shift+Enter」を押すやり方を伝えるのも難しいと感じています。
せめて、改行を「EnterにするかShift+Enterにするか」の選択肢を提供する等で対応していただけないものでしょうか。It is very difficult to use that it is sent instead of breaking with the enter key when posting.
Currently, I use it at my company, but many people are not accustomed to operating a PC, and I find it difficult to tell how to press the shortcut "Shift + Enter".
At the very least, would you please support it by providing the option of "Enter or Shift + Enter" for line breaks? -
Anonymous commented
Please fix it, its a Bug. Let me choose how to send the Message...
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Anonymous commented
Give MS a break. The fact that any other company could fix it in an hour shouldn't mean MS should be able to figure that their feature is really a bug in less than 3 months, or perhaps ever. They may be too busy adding a graphic effect like shooting stars to be able to focus on actual improvements.
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Joel commented
A 'No brainer'. As an aside, though very important one I feel...
Why can I not vote without agreeing to have updates sent?? We have become blinded by the 'you need to agree', 'you can opt out anytime' line... Of course, the latter is not true, I can't opt out now it seems...
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Anonymous commented
Please... help us!!! Provide us a option menu!!!
I've had more awkward moments than I can count.... -
Anonymous commented
PLEASE SET <enter> to be carriage return, NOT SEND!! LEET ME CHOOSE! I keep sending incomplete message that can sometimes be misinterpreted because of this bad interface decision by microsoft!
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Chris Dickinson commented
Control Enter (Win) or Command Enter (Mac) should be configurable to send messages.
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Mirela commented
Please Please Please change Enter to go to the next line! Every single message I type sends me crazy with confusion and accidental half-written messages.
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Matt commented
Please, please, please allow for this to be set within the Keyboard Shortcuts menu. Going back and forth all day between emails and Teams chats, and trying to remember that a carriage return actually sends a Teams chat is so frustrating. I send so many "half-chats" because of this.
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Anna commented
Hi all,
I have this problem on my cell phone using Teams and is from the last weekend.
Pressing Enter I take a new row and I can't send anything
Absolutely insane
I am working with my phone and I am crazy about it
Some ideas? -
Reaxions commented
Why can't they just fix this stupid issue???
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Anonymous commented
Please, please, please!