Teams works very well inside our hospital and it needs to serve the same roles when I'm not at work. I know that you are moving to Teams to serve the roles that Skype does now and I hope that I'll be able to use Teams to interact with people that are not part of my work team. Contact me if I can help.
You can already do this! If you want to call a mobile phone or any number from Teams, just click the little phone labeled “Calls” then click the button that says “Dial a number.”
Note this is only available for certain licenses such as E3 with enterprise voice add-on and E5. You also need to have been given a calling plan by your administrator.
Please let me know if you have any questions.
Lori smith commented
Nowadays Hospital industries are also shifting towards VoIP technologies and using the virtual based number for communication purpose. Check out this for more info- https://callhippo.com/solutions/industry/healthcare-phone-solution
Microsoft VOIP offering is confusing. Is it Teams, Skype, does it even exist? All the links divert to O365 with no mention of 'voice add-on' or calling plans.
Teams does NOT have VoIP in any traditional sense. It's not yet a replacement for many of the hosted virtual PBX solutions that are available from other vendors. Every Teams user on Office 365 ought to be able to use their existing email address or pick a SIP calling address to interact with others inside and outside their organizations. We should not all have to pay extra for PSTN gateways and PSTN calling minutes to use Teams between organizations.
Currently we have our Skype Business set up for Voip calling- will team offer the Skype Business Phone feature?