Chat with Guests
I have added a guest to our AD. Guest access is enabled in teams. I can see the guest in chat and have sent them a chat message. I manually installed Teams for the Guest on their mac. They are not receiving my messages. Guest access needs to work in chats as well, not just in Teams.
Leonardo Pessoa commented
I was taking some time to evaluate Teams since I have a business account with it included but it seems to lack one of the best features I've seen in other tools: the ability to create a link to a chat and have a user (guest) join the meeting through it without having to install any app. The lack of this feature will make me turn to another tool for what I need.
John Vrabel commented
There needs to be an ability to allow chat, for specific guest accounts, based on criteria, to flow to their source tenant chat. Switching between tenants in teams or opening a separate browser where you are logged in to the 2nd tenant is a valid work around, however it's not ideal.
Is this the only thread in the Teams UserVoice about this? If there are other threads with more votes, please let me know so I can go upvote it.
Justin King commented
This is not getting nearly enough up-votes, Im guessing because most are hoping multiple login support will fix the issue for them.
The bottom line is if you are invited as a guest to multiple organizations, chatting becomes a nightmare. In older skype like chat systems, the user could simply chat with you as long as they were federated. Under Teams, I can only chat with somone when I change into the context of their organization. Otherwise I get garbage like this attached imag.
Having to constantly switch orgs is ridiculous and pointless. I can see it for the literal teams (you're switching into their share-point backend) but for simple, ad-hoc communication it completely fails.
Rakesh Chaturvedi commented
when guest access will redeem his gust access it will redirect to login in team, if you already logged in teams then it will ask to switch organisation, since you are already logged in with MS account then it will not ask for login but if you are not logged in teams then it will ask for MS account and then you can access guest dashboard. you can use any MS account for guest login. if user don;'t have MS account then can't access guest access teams channel.
no meaning user received guest access in gmail or yahoo, user can't access guest access with MS account.
you can easily switch your dashboard to other directory to your organisation directory, on right side teams user profile, you will see access directory.
Dave G commented
What does Phill mean when he says "switch guest users to be in your tenant"? How do I do that?
currently, you have to switch guest users to be in your tenant to see chat's with your org.
Shouldn't require that for user to user chat's.
Should be able to chat across tenants without switching profiles.
This needs to be fixed ASAP.
We really should be able to chat and call guests. Other video chat platforms such as Zoom and GoToMeeting allow to easily call guests who don't own the app. Guests should be able to join without having a Microsoft account. This is seriously lacking right now. It sucks to have to purchase a 3rd party video chat software when we already have Teams AND Skype for Business but neither can do what every other competitor can.