See people/contacts on ribbon
In order to see people/contacts I have to navigate to chat then new chat. A better design would be to have a people on the main ribbon. If i wanted to check a person/contacts status it would not make any sense that I have to click new chat.
James Knorpp commented
I have used Hipchat/Stride and other team communication tools and they all have a simple method to see all the contacts in an organization. Teams is meant to be for business so there HAS to be a way to see all the members of an organization as a directory. I actually opened a ticket with Microsoft since I assumed this should be there and it is not.
It makes no sense that the only way to start a conversation with a new person is to start a chat and then search for them. This is a basic function of Stride, slack, and any number of other group communication utilities and not having this is a deal breaker for us. As we are also an MSP this means we cannot in good conscience recommend Teams to any of our clients either.
It seems ludicrous that all functionality improvements are pushing towards the SfB integration yet they are neglecting the primary purpose of allowing you to communicate with other members of your organization in the easiest method possible.