COM add-in for Outlook causing Outlook 2016 to crash when clicking on drafts folder
Anytime I click on the drafts folder in Outlook 2016, the Teams COM add-in causing the Outlook client to crash. I am able to get around this by disabling the Teams COM add-in.
I agree with the comment below:
"Biggggg commented · August 01, 2019 23:25 ·
Disabling obviously stops this behavior, but we use the add-in and would like to be able to use it without any work-around or magic."
One only wonders whether Microsoft is actually addressing the issue and whether they moderate these forums - considering Teams is now the official app that has taken over from Skype for Business.
When you contact Microsoft Support they merely advise you to check the forums for a work around. Also this issue was raised almost a year ago on their forums.
Disabling obviously stops this behavior, but we use the add-in and would like to be able to use it without any work-around or magic.
Disabling the Teams addin using registry key mentioned below helped fix my issue.
The Registry location now seems to be TeamsAddin.Connect instead of TeamsAddin.FastConnect, but do both to be safe.
Also, if you want to stop "Skype Meeting Add-in for Microsoft Office" (also added upon running Teams, despite the DLL being part of Office!), its name is UCAddin.LyncAddin.1.
So I have a user that just got office 365 installed and if any of the add-ins under COM Add-ins are enabled Outlook Crashes at startup.
Admin user commented
still an issue on outlook 2016 win 10, stops outlook loading, if you run outlook.exe /safe and then disable the teams add in, then outlook runs, we want to roll teams out and this is stopping us.
Still same problem, any fix from microsoft?
Milosz Engel commented
same here on random computers. No matter which teams version is used(x86 or x64) when you click on drafts - it crashes. Disabling teams add in solves the problem but that's not what we need
Same problem with Office Pro 2016 x64 but I managed to resolve this by installing 32bit version of Teams. Please fix x64 version of Teams.
Tim Odell commented
Outlook crashes for me regularly with this add-in. It keeps reinstalling itself. Hard to believe this issues is a year old now and still not fixed.
go to regedit, navigate to Computer\HKEY_CURRENT_USER\Software\Microsoft\Office\Outlook\Addins\
Change load behavior to 0.
Right click on the Addins registry key and go to permissions. Go to advanced, the change the owner to yourself. Disable inheritable permissions, then remove all existing permissions. Add the local administrator with full permissions. Then add the local everyone account with read permissions.
This has kept the teams addin from turning back on since it only has read permissions to that registry key.
I renamed the Teams addin folder so it won't load and it works! However, every time Office updates, the folder is re-installed and I would have to rename it again. Only happens to one of my users.
I've also run into this issue. Only one of my users has this.
for me it crashes Outlook whenever i open a search folder.
As of 9/11/18 this is STILL an issue. I am about to roll out TEAMS at work and I don't want to have to deal with this daily.
Still an issue from April 2018 to July 2018. Disabled per Zachary's comment below, but I'm pretty sure I did that months ago. Changed from 2 to 0. We'll see if it sticks.
Computer\HKEY_CURRENT_USER\Software\Microsoft\Office\Outlook\Addins\TeamsAddin.FastConnect Set the registry value to 0 in the registry editor for the LoadBehavior in order to stop the add in all together.
Jesse C commented
This add-in is causing Outlook 365 (current on updates) to crash when creating a new email or opening contacts/creating new contacts.
I followed the advice by Zachary, and the Teams add-in is now permanently disabled on Outlook, and it doesn't get enabled automatically when I restart the machine.
Every time I start the desktop Teams app, it causes the Teams add-in to be loaded at the next start of Outlook. The when I forget to remove the add-in, Outlook crashes. Outlook is too important for my work to tolerate this kind of instability. For the time being I have uninstalled the Teams app and patiently wait until this problem is fixed.
Has anybody found a solution to this problem of outlook crashing. I disable the team add in it works. But every time I use team it gets enabled again. This is making outlook unsable with teams.